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Pets Are Inn

2828 W. Parker Rd. #203 D, Plano, TX | Map it  

75075 33.040901 -96.749701

(972) 212-5212 | View Website

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Pet boarding services finds a preapproved private home to take care of pets while owners are out of town.

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About Pets Are Inn

  • No Kennels, No Cages
  • Individual Care of Your Pet
  • Pick up and Return

Pets Are Inn makes special arrangements for your pet that far surpasses the offerings of a traditional kennel. We carefully screen animal loving individuals and families to care for your pet! These "Host Families" take your pet into their home and give them the personal attention they are used to lots of love, petting, playing, walking, a warm comfortable place to sleep and of course, the food you provide, served when and the way your pet likes it.

We meet you and your pet to conduct an interview to collect the necessary information about your pet. We then carefully match your pet's individual need with the right "Host Family". On the dates specified, we transport your pet to and from its home-away from home.

Our "Host Families" do their best to ensure that your pet has a happy and pampered stay because we know how your special family member deserves the best!!!  View Less
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Reviews for Pets Are Inn

TheMikamis

Member since Mar, 2012 View Profile
1Review
0Photos
Joined 2 months ago
5.0
March 19, 2012

Great Pet Sitting Service. We have 2 polar opposite dogs in terms of characteristics that makes pet sitting difficult. We have a 4 year old female border collie and a 1.5 year old male australian sheppard puppy. Both are high energy, but Chayse the female is gregarious extrovert and Dakota the male is a shy, nervous, and timid introvert.

We love to travel and have not found a place yet (until now) that our dogs return with gastrointestinal issues, or bowel issues.

Until we found Pets Are Inn, for dog lovers - people that host are dog lovers and our dogs love them!

This is the best place we have found!

Donna, Al, and Nancy are the real deal for dog lovers!

Simply The Best!

Becky & Gary

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PlanoEY

Member since Feb, 2012 View Profile
1Review
4Photos
Joined 3 months ago
1.0
February 26, 2012

Animal Cruelty Investigation of Pets Are Inn. The attached photographs [click 'view all' above] are pictures of my dog after it was put in the care of Pets are Inn for a period of 5 weeks. The dog contracted a blood infection from the injuries and later died due to the infection.

I had used Pets Are Inn services for the past 4 months for 2-3 day periods before this incident without any problems. However, it was found that the subcontractor that was usually used was changed. When interviewed, the subcontractor admitted that due to her age, she was unable to hold the dog and administer the provided cortisone spray to the dog’s sores. A link to pictures are here.[link removed]

She also admitted not providing the dog with antibiotic medications until after my plans to pick up the dog were announced. Further investigation found the house to be fully carpeted and unairconditioned. Average temperatures for that region in the months of June and July are in the 90s; well above comfort levels for a husky breed.

When a full refund was requested, the owner refused and provided an approximately 30% refund. She stated a variety of excuses ranging from not administering the medication because it “looked old” to blaming the dog groomer for the dogs injuries.

The owner also reported to the Advertiser (now defunct local newspaper) that my actions to attain a refund was some sort of extortion plot and that she felt that if I could do it to her that I could do it again. The only reference to the dog’s injuries referred were having “hot spots” and “hair falling out”. [link removed]

A complaint was submitted to the Hawaii Humane Society including a variety of witness statements and photographs. They have informed me that both owner and subcontractor have been cited for animal cruelty.

Although these events occurred at the Ewa franchise, the use of blatantly unqualified contractors makes me feel that this is an overall problem with the standards of the company as a whole. Under no circumstances would I ever recommend this company and would strongly advise avoiding their services.

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Dee Harpin

Member since Jan, 2012 View Profile
1Review
0Photos
Joined 4 months ago
5.0
January 17, 2012

Wonderful Pet Service. This is the 3rd time my little dog has been cared for by Pets Are Inn. He has health issues requiring medication, eye drops and a special diet and they were administered as I directed. He came home a very happy and healthy dog - unlike what happens in a kennel - I couldn't be more pleased with the service.

The pictures they sent me show how thoroughly spoiled the pets are - tummy rubs, etc. I wouldn't leave

my dog with anyone else.

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sab1219

Member since Jan, 2010 View Profile
1Review
0Photos
Joined 2 years ago
4.0
January 20, 2010

Kind and caring pet care. We had an elderly dog who beat a brain tumor. We were very protective of this dog and Pets Are Inn worked hard to make us feel comfortable with the care he received. They were always on top of his medication too. Even when it was constantly changing. We appreciate the kindness and care they showed both our pet and us.

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C Burns

Member since Sep, 2009 View Profile
1Review
0Photos
Joined 3 years ago
5.0
September 25, 2009

lots of love for my pet while I'm away. At first I was (as most people are) wary of not seeing where my precious Chester was going to stay while I was away, but after meeting Donna and Al at their office my fears were eliminated. They showed me pictures of the host homes, and answered all of my questions with patience and complete concern for my puppy's welfare and happiness.

I am very pleased that Chester visits the same host each time (3), and he makes himself right at home! The host sent pictures to me from the first visit, and notes of his activity all 3 times. Every time I called Donna or Al to check up on Chester, they promptly called me back and gave me a report. I am completely satisfied with their service and will use them again---and encourage anyone to trust Pets are Inn with their furry loved one.

Carla Burns

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