Pets Are Inn

09/25/09

lots of love for my pet while I'm away

by C Burns at Citysearch

At first I was (as most people are) wary of not seeing where my precious Chester was going to stay while I was away, but after meeting Donna and Al at their office my fears were eliminated. They showed me pictures of the host homes, and answered all of my questions with patience and complete concern for my puppy's welfare and happiness.

I am very pleased that Chester visits the same host each time (3), and he makes himself right at home! The host sent pictures to me from the first visit, and notes of his activity all 3 times. Every time I called Donna or Al to check up on Chester, they promptly called me back and gave me a report. I am completely satisfied with their service and will use them again---and encourage anyone to trust Pets are Inn with their furry loved one.

Carla Burns

• Pros: pick up service and personal notes
• Cons: ??

09/22/09

Best Pet Sitting Service!!!

by cavsrock at Citysearch

We have been using Pets Are Inn for several years now for our 2 Cavalier King Charles Spaniels. It's a great service. There is nothing better than knowing your "family members" are going to a warm home, getting lots of attention, walks, cuddles and playtime; much better than being couped up in a 6x6 kennel for a week! Our dogs get to go to the same host family everytime and now when the Pets Are Inn van pulls up to the house they get so excited, run out and jump right in, ready to go to their "vacation"! What a great feeling!!!

I HIGHLY RECOMMEND Pets Are Inn!

• Pros: Dogs get vacation too!!

08/29/09

Almost the Worst Service Imaginable

by Dallas01 at Citysearch

We left our dog with Pets Are Inn for a week while we were out of the country. Mid-way through the trip they called to tell us the host had fallen on our dog and double-compound fractured her leg. We have since incurred almost $5,000 in medical expenses for the dog -- not a penny covered by Pets Are Inn or the host. They have NO insurance that covers an injury your pet sustains while in their care. (They claim no liability for injury.) The vet tells us our dog will never fully recover and will likely have severe athritis as a result of the breaks. To make matters worse, Pets Are Inn have since billed us for transporting the dog to the emergency vet after their host broke her leg. Never once have they even bothered to apologize for the event, for the pain they put our dog through, or ruining a good part of our summer. Avoid this service at all costs.

• Cons: Not properly insured and doesn't guarantee pet safety.