Frisco >Beauty > Stonebriar Spa
Exceptional Services and Staff.
My four friends and I spent the entire day at this spa and absolutley loved it. We scheduled a couple of weeks in advance and the person who arranged everything was amazing. Her name was Libby and she planned our day with attention to all the details.
Everyone knew we were celebrating something special and she scheduled time between our services so we could relax and hang out. The relaxation areas were so comfortable that I fell asleep!
The best part of our visit was the services. It was the best facial I have ever had and she used organic products! I tried this special polish on my hands and it lasted so much longer than regular polish.
My friends and I had the best time and are planning another visit soon.
Average Spa for Above Average Prices. First and foremost, the staff was very friendly and the environment was nice. I received a 60 minute massage with scalp treatment, a 60 minute facial with hand treatment, and a pedicure with aromatherapy treatment. The massage was not up to par and the scalp treatment was odd. The metal tool you see at Brookstone and Sharper Image was used, which I thought was very odd. After the massage, instead of staying in the room, I was guided to a "relaxation area" which is a communal area. I do not find this relaxing. I think that it broke up the relaxation since people are talking and I'm a private person so felt odd sitting in a robe in a public place. The facial was good except she used the Sonicare system, which is a great system, but not something I'd expect to be used at a relaxing facial. The hand treatment was lotion on my hands put into the heater gloves. Nothing you wouldn't get at a run of the mill nail place. After my facial, I was then led again to the "relaxation area" where I was forgotten about. I had to ask the staff what was going on before I started my pedicure. The pedicure was again, run of the mill. Nothing special. The technician was nice but wouldn't stop talking to me. Yes, I could have asked her to stop talking but that makes for a very awkward pedicure. So my relaxing spa day turned into something I could have gotten by visiting a massage parlor, buying the Sonicare system and using it in my home, and going to the nail place next to WalMart for a pedicure. I would have saved a TON of money too since this package was almost $300. But, here's the kicker, I left a review similar to this on the spa website but more in depth and was contacted by the owner. She first left a phone message which I returned but got her voice mail. She then left me a nasty email. In the email she tells me I threatened my unborn child's life although I told every therapist I was 5 weeks pregnant and also annotated it on my initial form. She has yet to respond to my response email. I thought leaving feedback on the spa's personal site was what the owner would want since it's an option. I guess the owner only accepts positive feedback so be leery of not giving them 5 stars.
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