Passport Motors

Shahin n.

Joined 4 months ago

had bought my 2009 Mercedes E550 two years ago, great deal than...these guys are truly European car experts other than sales they provide great service as well.i have been recomandining all my family and frineds and will buy my next car with them soon.

Tim B.

Joined 5 months ago

bought my Mercedes E350 from these guys ( passport motors/European auto tech) 4 yrs. ago , it has been service with them since:) i traded up with another 2011 E350 here about two weeks back .... and plan to have them service this one as well ! they always give a great deal both on sales and service .

Needless to say i recommend them for all your automotive needs be it sales or service

Benjamin S.

Joined 6 months ago

DO NOT USE! True story... I purchased a $25k car that was carfax approved and "accident free, clean, beautiful and spotless" from Passport Motors. They recommended the shipping company, money wired, the deal was done.

I get a call from their recommended shipping company that the dealership was threating to call the police because he indicated in his pre-shipment paperwork that there are multiple scratches and dents on the car. They demanded those reports be taken out. I had to call the dealer to request every reported scratch and dent be photographed and sent to me. Shockingly, the email I received contained 16 photos of issues. According to the delivery company, they immediately took the car off site and were gone for 2 hours to do some last minute fixes. This car was already purchased, I was screwed, but this was the least of my problems.

I received my car and immediately notice that the rear bumper was an aftermarket product, which was installed poorly and was painted poorly. The trunk is full of broken glass, which I cleaned out, but it fills up everytime I drive the car due to the fact that it is pouring out of the top of the trunk.

Does this sound like the "accident free, clean, beautiful and spotless" car they promised me?

For the record, I have tried multiple times to work through these problems with Passport Motors, they refuse and say they were not aware of these issues.

Their cars may be 1-2k less than another dealership, but that is not worth what I am going through with this car.

Recommends

mike j.

Joined 2 years ago

#1 place for an awsome deal!!!. First of all I known everyone there for many years now, and they have never had a Vietnamese or oriental guy as MR. PATRICK MCLAREN has described. So Patrick Mclaren nice try though, but they are good honest people. I have bought numerous cars from them over the years and not once have they let me down.

so if you're ever around there go and see them they'll show you the respect and honesty they showed me. ^_^

Doesn't Recommend

Patrick McLaren

Joined 2 years ago

RUDE & OFFENSIVE CUSTOMER SERVICE. I recently went to Passport Motors shopping for a car. The sales guy was some Vietnamese or oriental guy who was very rude and didn't know what the hell he was talking about! I swear this guy was on drugs. We were disgusted with his pushiness and as we turned to leave he uttered something under his stinking breath that was offensive. DO NOT GO TO THIS PLACE!!!

Recommends

NetLocal

Joined 2 years ago

Best Customer Service Around. These Guys are great! The service is top notch and the prices are even better! www.europeansautotech

Recommends

FastLane

Joined 3 years ago

pleasant experience. Shopping for cars has never been fun. You always get that pushy salesmen that wont let you out the door. When I went to Passport Motors I was expecting the same thing. To my surprise I was not hassled or anything. In fact, it was the opposite. I cant say that I ever had a more pleasant experience buying a car.

I will definitely recommend Passport Motors to my friends!

Recommends

ScottieD

Joined 3 years ago

Smooth sales transaction. Thanks to Passport Motors website I found the car I was looking for! The sales transaction went smoothly and my sales rep Bethany was the best.

Recommends

Gary Walker

Joined 3 years ago

The BEST kept secret!!. I bought 3 cars from Passport Motors! Passport Motors has been a fantastic discovery for me and my family. They came through on everything that they told me they were going to do.

They are the BEST kept secret!! When it comes to honesty, reliability and quality Passport Motors is your place.

Doesn't Recommend

mckinney466

Joined 4 years ago

Terrible Follow up. Terrible follow up..... Never been contacted ! Submitted Credit app on Tuesday, and nothing... It is now Friday and still nothing. Called Twice and was told I would recieve a phone call, but nothing!

I was recommended to this dealer, but will recommend to the person who sent me to stop sending people that way... I guess this crappy economy hasnt slowed them down.

Good Luck