ordered a gift through Kohls online bridal registry. First time ordering a bridal gift through Kohls online registry. It appeared to be convenient......Until I began inquiring as to the receipt of the gift since we did not receive a 'thank you' note. When tracking the gift through UPS, it stated it was delivered and signed by a recipient in California. The Bride and groom reside in TX. After contacting the bridal to confirm they received the gift, I was told they did not. I contacted Kohls, they researched and discovered that attempts were made to the address and then the gift was returned to Kohls. The bride/groom had moved and forgot to update their registry (it happens - understandable). However, I was disappointed that Kohls had made no attempt to contact me and credit my my account!!! They have no policy in place for that mishap!! If I had not followed through, called customer service and spent 40 mins w them...Kohls would have kept my $112.00 and the returned merchandise (gift). I will never shop there gain!!!! Extremely DISAPPOINTED!!!
Find a wide selection of name brand merchandise and exclusive labels to outfit you, your child, and your home---all in one shopping trip.
Whether your style is classically elegant, in-the-moment trendy, or kickback casual, this family-oriented department store is brimming with merchandise and accessories to complete your look. Bright lighting and wide, clean aisles allow patrons to peruse the myriad amounts of apparel, shoes, home products at their own pace. Shoppers looking for a dress-to-impress outfit peruse Simply Vera Vera Wang's line, while culinary hopefuls check out Food Network's latest kitchen gadgets. There are over 900 locations nationwide and the store is constantly receiving new shipments, keeping their goods classic yet contemporary, and always affordable.
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