Dallas >Passenger Transportation > Allen Executive Limousine Service of Dallas
11322 Kline Dr, Dallas, TX | Directions 7522932.893161 -96.911000
Daily 24 hours
VOTED BOC 2006 & 2007! Transportation to DFW or Love Field airport, to get across town or for a trip in the suburbs, Allen Limousine is your one-stop source for all your car service needs in the Dallas area. Allen Limousine provides affordable, quality service that other limousine companies in Dallas can not match, we have the experience, 28 choices and the personnel necessary to ensure that your VIPs and employees reach their destinations on time and in comfort. We remain sincerely dedicated to total customer satisfaction through first-class service. Allen Limousine does not charge extra because you need a vehicle earlier than 5 am, or later than 12 midnight like other limousine companies in Dallas do. When we say we are open 24 hours a day, we mean it! So, why call other Dallas limo services, call or go on-line for Allen Limousine right now, we are always open.
My experience with Allen Limousine was excellent. I booked them for my best friends bachelor party. The limousine was clean. The driver was courteous despite how loud me and my boys were. I had no problems with them canceling, the price was competitive with the other limo companies I called. If I'm ever back in dallas, I will use them again.
My new husband and I confirmed a Limo for our wedding with Allen Limo. We placed an order for a White 10 Passenger Limo at the rate of 180 an hour. When we placed our order, the company stated the driver will arrive 15 minutes early. The pick-up time was 5pm on 6/17/2012. Right at 4:45pm I called the dispatcher asking if the driver was in the vicinity, if so, we would wait in church parking lot and if not, we will go back inside to avoid sweating off my makeup. The dispatch lady was very pleasant and stated she will call him. I called back at 4:55pm and asked about his location, she stated he was .3 miles away and she would call him. The driver showed up at 5:05 pm in a Black Limo. He pulled up to the curb and didn't get out; instead he rolled down the window. I explained we ordered a White Limo. He angrily answered "Do you want me to tell them". I said sure, he rolled his window back up and he got on the phone to call the office. My groom tapped on window, he rolled it down and again. My grooms asked him to open door for us and allow us in. Limo Driver stated "I thought you wanted a White one", again in an angry manner. I stated "it's too late now" our guests are on their way to the "reception" can you just open door and take us to the "hotel". He rolled the window back up and continued his phone call. My groom tapped on window again and asked him to get out and open the back door for us. The driver refused and drove off. Leaving us standing there at the church and me holding the train of my wedding dress.
I called the office over and over and I finally received an answer by the owner Rafael. Unbelievably, he had a very short, rude with the same angry attitude. I explained the story to him and he cut me off and said "let me read the notes from my employee". He read them aloud to me and I stated that's all very untrue. I finally explained the truth and he stated he was going to charge me $180.00 anyway, even though the Limo driver drove off and left us standing at the church. I explained that I would dispute the charge. He finally hung up. Strangely enough, the next morning around 5am, my husband and I saw the same Limo driver at a gas station in McKinney, TX, driving the same Limo. I asked him why he lied to his boss and said we were cursing on the Church property. I explained that we are Christian people and wouldn’t think of saying curse words; especially on the church property. He said nothing; he just smiled looked at us in a taunting manner. He had such a strange deranged looked on his face, so; we never said anything else to him and departed for our Honeymoon.
Great Service & $$$ – I am not a limouine girl, so I had no ideal what to expect when I started looking for one for my wedding. I had limited funds but wanted to make it special too, thanks to Allen Limousine that wish came true. The staff was very professional and made me feel really comfortable with my decision to use their company. My driver was Henry and he was so nice and did an excellent job, I could not have asked for better service and the perfect ending to our wedding. Allen LImousine was great and I would use them again in the future.
Allen Limousine is Awesome – Used Allen Limousine service to go to DFW Airport and was very pleased. Car showed up early and driver was great.
Agreed, very unprofessional – Clearly something changed after 2010, since there's no way this service should have ever received more than one star. In fact, I'd give less if I could.
I'm traveling on business; my wife lost her keys and needed the extra set out my vehicle at the airport. The lady that took my reservation was courteous and made the whole process painless. They were going to charge me about $125 to pick up my wife from home, and run to the airport and back. I was pleased and told her to charge my card an extra 20% as a tip for the driver, so my wife wouldn't have to worry about it.
I get an email this morning from some guy claiming he needs $222 for the trip, and to reply to the note that "I authorize the additional charge". Say what?! The whole thing smelled like, "hey, some guy called in last night and reserved a car for his wife, and put the fee and a 20% tip on his Amex." The guy knew we were in a tight spot. He could have said or charged anything...
Look, I'm not mad about the money. If its $222, then its $222, but don't tell me, when I'm on the road, handling everything by phone, and have a wife freaking out at home with no transportation that your receptionist or whatever effed up and you have to charge me $100 bucks more - 50 with the extra 20%. It's your problem your employee messed up - train her right instead of taking it out on innocent wives at home with no gd transportation.
Very Unprofessional – I used the service to meet friends for dinner during restaurant week in Dallas. I was picked up by a very nice driver who was on time, professional and courteous. However, when I called, as I was told, 45 min. prior to my needed departure the driver never showed. I was told the first time after an hour when I called again the driver was somewhere in Dallas and it would be 15 min. then after another call the driver had supposed car problems but it would be 20 min and then after the third call (a total of hour 1/2 later) that the driver was in Lewisville - I was in Dallas the whole time - if you are a driver in the DFW area you know that Lewisville isn't Dallas. After that it was so late and a friend took me home since we all had to work the next day. It nearly ruined, what was prior to that, a fun evening. I will never use this service again and would recommend that you think very carefully before choosing this service. If you don't care about getting home then you should be good to go.
TERRIBLE! DO NOT USE! – We booked a minibus with Allen Limousine for our wedding. The bus took 45 minutes to pick up our second group that was less than 5 minutes away causing the groom and groomsman to almost be late to the wedding. We took the bus to our reception site. The driver had no clue where he was and he was not given directions. A groomsman in our wedding had to sit up front and give him directions and still got lost. We were late to our reception. This company is not cheap either and when I contacted Rafael, this was the answer I was given...
"A driver getting lost happens every now and than"
If I am going to spend $450.00+, it would be nice for the driver to have directions and know where he is going. I will NOT be using them again and I recommend no one else does either. Terrible driver, terrible customer service, all around a horrible company.
Excellent Experience! – I booked a limousine with Allen Limousine this past weekend, and it was great. It was my first time to book a limousine, and I didn't know quite what to expect. I felt comfortable from the minute they answered the phone, and was not disappointed when my car arrived. The experience from beginning to end was great. I would recommend this service to my family friends. Well worth the price!
Review from Google – had my bachelorette party this weekend with Allen Limousine. From the time that I called and got rates from Tammy I felt very secure that I was choosing the right company. She was very helpful. She gave a great description of the bus that I was so anxious to see the bus. Saturday evening when the bus showed up at my house it was exactly how she had described it, with tvs, cd player, neon lights, bar stocked with soft drinks, water and lot of ice for our mixed drinks. Tony was our driver he knew all the bars that we wanted to go in the uptown,downtown and lower Greenville area. He was great!!! We had a wonderful time and I would definitely used this company for my wedding day in March.
Used Allen Limousine to Airport – Called Allen Limousine Service and ordered a Town car from Dallas to DFW Airport, spoke to them on the phone got the price, phone operator was very nice and took my information quick, car showed up infront of my house 5 minutes before pick up time, and driver was very friendly, opened the door for us, and helped us loan and unload the luggage. Will definetly use again.
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