Denton County Animal Emergency Room

04/22/11

Worst Vet I ever went to...

by tinnebil2 at Citysearch

I took my beagle to this place because it was open at 8 PM only...they immediately took my pet behind a locked door for 30 minutes..then I hear my dog yelling at the top of his lungs for several minutes...

They finally bring him back and have us sit in a consultation room for more than 30 minutes while they compose the "estimate for treatment"...They said he had impacted anal glands which was partially true..so they gave him some antibiotics and pain medications...

The next night my dog started vomiting everywhere..he could not even hold down water... So I call the vet back they said that they would have to do a complete workup including xrays and many other tests and then quoted a price that was close to a thousand dollars...

I took my dog to his regular vet at 7 am the next morning...It seems that they got the anal glands right...but missed the COMPLETE renal shutdown that my dog was experiencing...He was on :doggy dialysis for two days at a REAL ANIMAL HOSPITAL that saved his life...this place is only out to make as much money as it can as fast as it can...Stay away if you value the health of your pet!!!!

02/08/11

Completely Satisfied w/ DCAER!!

by Petpurrson at Citysearch

If you live in the Denton area, you are lucky enough to be near one of the finest animal emergency clinics EVER! I had an unfortunate incident with my golden retriever, and I have no doubt she would be in heaven prematurely, if it weren't for the staff at Denton County Animal ER! They are incredibly efficient, and were able to immediately assess the situation, stabilize her, and then discuss treatment options. Everyone there is highly skilled, and I feel confident in highly recommending them...you will not be disappointed.

12/12/08

Very Happy

by mel34 at Citysearch

Caring folks, actually ARE understanding of money issues/concerns and they actually have certain payment options if you qualify. We were happy:)

11/09/08

Predatory Practice, Manipulators

by JKLG at Citysearch

This place will give you an estimate to acquire a deposit from you. They will then use up all of your deposit on unnecessary tests and x-rays, requiring more money from you to get to actual treatment.

Since they are an emergency hospital, they charge far more than any regular vet clinic, as was stated to me by one of the workers there. The only reason we were there, is because they are the only place open Sunday.

They wanted to put my cat under $500 worth of heavy sedation to drain an abscess that I have just recently read can be done by me, or will just naturally drain itself and completely heal up, without the need for stitches, within 7 days. Our estimate was $523-$713, not including the office fee, and other charges that they would have tacked on, and we were turned away for not being able to present immediate payment, luckily. Instead, we paid the $75 office fees for them to look at her and tell us what was wrong with her (Google told me the same thing, in greater detail), and $43 for anti-biotics which they insisted we purchase before letting us have our cat back. I could have gotten the anti-biotics for half that price anywhere else.

Many other pet owners have also been turned away for not being able to afford treatment. I would recomment to everybody to go to your primary vet first. If it is closed, take them to a different vet. If it is a Sunday, and DCAER is the only place open, perhaps do some research on your pet's injury, and determine whether it is worth draining your children's college funds on intentionally overpriced fees, and them adding on treatments and charges that may be unnecessary. Most animals can wait a day to see a normal vet.

Also, when returned, my cat's pet carrier had drops of yellow, which I assume to be another pet's urine, on top of it.

• Cons: Location, Staff, Service, Pricing, information