Francesca's Collections

(214) 370-3646

5307 E Mockingbird Ln
Dallas, TX 75206 32.8368 -96.7772

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Neighborhood: Northeast Dallas/ White Rock

FRANCESCASCOLLECTI…

What People Are Saying About Francesca's Collections

The Editor

Contributor

Citysearch

Store carries funky, eclectic mix of youthful women's fashions and accessories; related items such as skin care products and gifts.

1 Star Rating: Poor

10/06/09

Customer Service is TERRIBLE

by blowzy

I purchased several blouses for my daughter at Francesca's. The clerk assured me that I could return them. When they did not fit my daughter, I brought them back but the store refused a cash refund, only allowing me to exchange them for a $250 store credit. An appeal to their corporate headquarters did not help. When I asked them to exchange my gift card for five $50 gift cards, they refused to do that also. I'll never shop at Francesca's again.

  • Pros: Lots of small gift items arranged nicely on tables
  • Cons: Customer service policies

The Details on Francesca's Collections

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Category:

Jewelry

Payment Methods:

Discover, Visa, MasterCard

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Francesca's Collections

5307 E Mockingbird Ln
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