Dallas >Hollywood Nails & Spa
This is the best nail salon that I have ever been to, and I've been to A LOT of places. I guess I'm a little picky!! They are super friendly and they do a really great service. I get manicures, pedicures and my eyebrows waxed, and the lady who did my eyebrows give me the best massage its help reduced my stress. The pedicures and manicures prices are reasonable. I really like the decoration, thought I'm in Vegas for my vacation . They offer me free wine and others drink. Amazing pedicure...the ladies are soo good!! Love this place!!!
amazing nail salon...I enjoy and love what they care. I LOVE LOVE LOVE LOVE this place!! they are AMAZING at what they do and even MORE amazing people! so nice and professional - and they DO NOT pressure you for a tip, and DO NOT move you in and out like cattle. They give personal attention and are very friendly. i went through soooo many nail salons before i finally found the perfect place!! not only have i found a permanent nail salon, but i have also made a friend. All staff in here very friendly and very nice. DO NOT waste your time and money anywhere else.... i HIGHLY recommend this place! 2 tumbs up and 11 out of 10 stars!!
Don't Waste time and money here. I would not recomment this spa to anyone. The massage that I received was rushed, aggressive, sloppy, and used way too much oil on me. She was clanking things everywhere and pumping the oil right next to my ear, making it hard to relax. The area in the back where the lockers are is nice but a little too cramped. Also some of these wooden lockers they have would not lock. I was initially excited to come here to try out a massage and possibly return for other services. After today's experience I do not plan to come here again.
How is this place still open???. As a former salon owner, I have to say that it genuinely surprises me that this place is still open. The only reason my friends and contacts know of the place of because of its impressive size; but every time I mention the salon it seems that everyone has had a horrible experience with the service and customer service. So I decided to check it out for myself and report - and I can honestly speak from experience that place lives up to their dented reputation. I felt rushed the entire time, they were rude and just not aware of sanitary standards that I know to look for - and believe me, the consequences to their lackadaisical efforts to remain sanitary will affect your health significantly (google it). Slightly less significant, but important to me, my technician went from cutting my cuticles to the nail polish. I asked her where my lotion massage was and she assured me that she massaged after the nails were painted. Clearly she did not want to admit that she was too busy talking to her friends to notice she missed the best step in the manicure that we all love! And, she really did try to massage my feet around my wet polish... amazing. For your serenity, money and most importantly, health, DO NOT go to this place.
Just OK. I went in without an appointment on a Saturday afternoon, and was pleasantly surprised to get a manicure without having to wait. The rest of the experience was mediocre at best. They advertise their wine bar, yet I was never offered wine or any other beverage for that matter. I would gladly have paid for a glass of chardonnay. The manicurist was gentle, and I was pleased that for the first time ever I didn't feel a pinch or two when she trimmed my cuticles. In the end though, my nails just looked as if I had filed them myself. They were not perfectly shaped as you would expect them to be when you walk out of the salon. I don't like the way they insist on cash for tips rather than letting you add it to the credit card. Seems shady to me.
Best Pedicure. I was extremely surprised with the service after reading the other reviews. I received top notch customer service and had a heavenly experience. My sister and I decided to stop in while shopping, and from the moment we entered until we left, we were treated well, and did not have one compliant. I will definately return although I live in Houston. Hopefully I will have a chance to return soon. Please give this place a chance.
Terrible Job on Pink and Whites. I went here for my first fill after I got my pink and whites. I cannot even believe how absolutely horrible they looked. The line between the pink and the white was so jagged and they just looked "messy." I was so freaked out that I ever even got them in the first place, thinking that this is what they were going to look like from then on every time I got a fill. Thankfully, I now go to Katherine at Beverly Hills Nails across the street and she is incredible -- my nails always look perfect when I leave. Plus, for such terrible quality, Hollywood sure does charge a lot. Not impressed at all.
Beautiful place, but the staff needs to be re-trained on the importance of CS!.
I visit ?religiously? the Frisco location since they?ve opened a year+-ago. Great looking place inside, nicely decorated, clean for the most part-although it could use some serious dusting, but the staff?Well, like most nail salons this1 isn?t much different. I?m talkn`of course about the?gals & boys?who work there. 1st & 4most why don?t these places EVER have@ least the ?GreedR?;front desk person, who possesses somewhat of an idea of what good C/S is?The "dude" in Fricso seems to dislike his job, has 0 C/S skills & sadly, appears to care less. It?s a miracle if you get him to answer a ??s & when he does, it?s w/that; ?why doU bother me right now? look. He needs to move on if this isn?t ?his cup of tea?; otherwise smile, even if it?s fake!
Then we have the staff; all talking in a language that is understood only by them. What can be said?Surely we?ve all been around various ethnicities @ some point or another & should have learned the importance of communicating using a familiar for most tool. In a place of business, not only is it inappropriate to non-stop ramble on to your co-workers when engaging w/a client but rude as well if you?re doing it in a language that?s not understand by the client. My last visit was just yesterday & apparently the ?GreedR?, who is also a Mngr there, is out for the next couple of weeks. Boyyyyyyy, was that ?joint? out of control!!!! If I had to rate the place strictly based on yesterdays experience, I would never come back! Everyone was all over the place, phones were ringing off the hook, the walk-in clients were left @ the front desk unattended @ the girl who takes care of me was doing my nails, answering phones, taking payments & making appointments. COME-On` PEOPLE!-where is the service we all pay such high $$$ for?
Three strikes and it's out....
The first time I visited this salon it was one of the best manicures and pedicures I'd received in Dallas. However, my last three visits to this place (it is NOT my salon of choice; I usually come here when a group of us goes to get our nails done) have been utterly disappointing. I agree wholeheartedly with the reviews citing rude, condescending staff and poor service all around.
For example, every time I would explain to the man doing my nails how I preferred them (short and natural looking) he would cut me off and pretend to not understand English. I finally had to stop him before he painted them to AGAIN say I would like them trimmed shorter. In return, I received a look of disgust before he finally trimmed them shorter. If this happened just once I would cite a "bad day" or something, but this has happened to me the last three visits, which has competely turned me off.
What is the worst about this place is that it is the only salon in Dallas where I have gotten the feeling that the staff actually IS talking about you! As an example, on another visit, the man doing my pedicure was very obviously saying something about me to the woman doing my pedicure. It made me very uncomfortable and they made no attempt to be friendly at all.
But the final straw to this place is the poor product. My nails (which are solar) never have even tips, chip after about 3 days (after one visit I had to get the set completely redone within 4 days, as over 5 nails had chipped!), and are unven on their surface. Plus, it is one of the more expensive salons in the area! I would definitely recommend other salons over this place--regardless if they have TV's everywhere!
In response to "nada90291" comment, when you pay with a credit card for a manicure, they get you to do payment before your nails are painted... so naturally, we all tip for the service while we are signing off on the receipt. I've never tiped for a manicure after the service was entirely complete... Not sure how you manage to do so with wet nails.
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