What I know about bikes can fit in a thimble. So, after four bike shops and a few gallons of gasoline, I bought my bike here because the staff listened to what I said: they listened to what I would use the bike for, what kind of style I liked, and MOST importantly, my price range. I left with a sweet bike that totally fits my needs and my personality. The sale includes a year of adjustments and tuning. I know that if I have any questions, I can call or drop in. They showed me three times how to take the wheels off and put them back on...even put it all in my car for me. I got to test ride it, too. I would totally recommend Bicycle Exchange to anyone looking for a bike or bike stuff. They've got all sorts of bikes for different needs/uses.