Orange Salon

12/15/09

a true and honest review

by ascotty at Citysearch

ok first of all, the only reason why i even tried our ORANGE is because of all the awesome reviews on citysearch; high customer reviews and ratings were what drove me to the store not once, but twice.

HONESTLY,this salon is no better than any other salon i have ever been to.

i had my hair colored and cut with monica, the receptionist told me was awesome with color and cuts and she was available on the day i was. i made my appointment for a full highlight and even brought in a couple pictures of the range of shades i was looking to stay within.. it was nothing i haven't had done before on a one time visit. she told me that it was unrealistic to get to the color that i wanted so i took her advice and settled on a few shades darker. my highlights turned our brassy and dull (to say the least) and the only good thing about her technique was that she blended my highlights well.. but the processing of the color was barely average.

a couple months later i scheduled my 2nd appointment with the hopes of finally getting to the color that i had initially desired, she got me to the level of color that i wanted but the color was not evenly processed or deposited! she put me under the dryers to help lighten my highlights and all it ended up doing was making the top half of my hair about three shades of blonde lighter than the bottom! on top of that, she deposited the color about 1/3 of an inch away from my roots, it looked like my highlights were already on their 3rd week of growing out - no joke. within 1 month my highlights had grown out so bad that i had to pay another $150 to get them filled.. the third time though, i learned my lesson and went to another salon.

after both of my experiences at orange, and even reading the 23 brilliant reviews that are on city search, which are consequently praising a different artist in each review, i truly think that the staff of orange create citysearch accounts just to leave positive reviews to drive traffic into their salon..well guess what, if they want to practice better customer service and generate REAL customer reviews that are positive, they should come to terms with the reality that their salon is JUST AVERAGE.

• Pros: friendly staff
• Cons: tried it out twice, left unsatisfied both times

10/24/09

Best EVER Lacy

by Lynnp at Citysearch

Lacy is the BEST colorist ever!!!!!!! The way she works is fantastic, she is fast , and very up on the new fads.

Lacy will go out of her way to please you. She always has a smile on her face and she truly LOVES her job.

I want everyone to see how good she is. Just give her a call.

• Pros: This gal always knows what you want!!!

10/03/09

Nicole Regan is great!

by HaLEY HOOPS at Citysearch

Nicole is really good with cuts. Monica is good with color. I'm really picky and have been looking for good hair stylists in Dallas for 10 years, finally I'm satisfied. A little pricey, but my hair looks a lot better. Worth it.