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12/15/09
UAIC a scam
by GeorgiaPOedDriver at Citysearch
I was struck by a UAIC driver. I reported the incident to UAIC who said they could do nothing until their driver reported it. Their driver reported the accident in person the next day. According to him he was advised by Alisha Rodriguez-Alba not to respond to me or my insurance company. This was after she advised me that UAIC accepted liability and to send receipts for repairs. After they received the receipts I was advised that they could not cover as the driver did not "contact them in an appropriate amount of time" (he reported the accident 8 hours after). I later filed with my insurance once I realized UAIC was playing games. My insurance assessed the damage (since it was viewed by them after the repairs were done) at my current deductible. I was informed that they could not process the claim under uninsured until UAIC officially denied the claim. The accident happened 6 months ago and they still will not cooperate with my insurance company. The driver has skipped town, likely per advice from UAIC. Alisha Rodiguez-Abla has since been fired and the new adjuster does not return calls, emails or letters. This place is a scam and I would encourage anyone who has purchased a policy from them to go elsewhere, you are not truly insured.
- Pros: None unless you are looking to illegally obtain insurance
- Cons: an outright SCAM
06/03/09
Service in name only
by Diogenes at Citysearch
The experiences of other posters correlate with mine. A month after the accident and 2 weeks after providing UAIC with a copy of the police report they have yet to issue a clam denial so that I can have my car repaired under my uninsured motorist coverage. Be aware that non-standard auto insurance companies in TX can write policies limiting coverage to only those drivers specified on the policy. Apparently makes no difference if the insured driver is in the vehicle, but not driving. With policies like this on Texas vehicles you are pretty much forced to carry uninsured motorist coverage.
- Pros: Secretary answers the phone and takes message
- Cons: Agent never returns your call
04/28/09
Criminal Activity at this company
by HoustonTexas at Citysearch
I was rear ended at a red light. I was at a complete stop. The person that rear-ended me was insured by united, did not speak english, and did not show a TDL. I spoke to united, received a claim number, and an appointment for an estimate. I kept that appointment in good faith - never heard from an adjuster. After many unreturned phone calls the adjuster finally contacted me to tell me my claim was denied because the man who ran into me said i put my car in REVERSE and ran into him - a fraudulent statement. i have 2 witnesses to testify to the truth but United will not contact them because they work at the same company i do - the accident occurred 2 miles from my office during lunch hour. i have filed a complaint with TDI and the Fraud unit of TDI, and the Better Business B, and ICE. This policy was good for 30 DAYS!!! United is taking money from questionable consumers and refusing to pay legitimate claims. I will file a complaint in every state they do business in.
I encourage ALL of you to file complaints. Better Bus B refused to pursue this - I am still waiting on TDI to determine what that outcome will be. I have kept all of my documentation. I will go to the media and expose this company next. They are accepting false statements (a felony) and are accessories to these crimes. They will be held responsible.
- Pros: Someone will be prosecuted
- Cons: Not soon enough
