Chipotle

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Contributor

Joined 10 years ago

Tacos and burritos are custom-made with fresh ingredients at this industrial-chic Mexican chain.. In Short
Boasting a sleek decor of blond wood, raw steel and exposed pipes, this taqueria hums with conversation and an eclectic mix of piped-in salsa, rock and reggae. Patrons--mostly on-the-go professionals and parents with kids in tow--line up at an assembly-line style counter for hard and soft tacos or burritos (regular, fajita-style or without the tortilla) made with fillings like grilled chicken or steak, free-range pork or shredded beef.

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dfwfoodie

Joined 7 years ago

This location has issues.. Well, I have to tell you that I like Chipotle and I've been a fan for a while. Despite that fact, I'm pretty annoyed with Chipotle and it might be a while before I return. The Mequite location is to blame. The service was some of the worst that I've experienced in quite some time. I ordered my usual Carnitas tacos which are marinated pulled pork and very yummy. The line server was RUDE, I mean RUDE. She hardly looked at me and kept a rather mean frown on her face the whole time. She skimped on everything when making my tacos and I was sure that a couple of them were actually empty. When I asked her to add a little more to the empty shells she frowned even harder. I felt sort of cheated and asked if there was a comment card to fill out but the cashier said there wasn't. Usually I say something to the manager when I receive poor service, but I had to drive home and was worried what little food I received would get cold while I waited to complain. When I arrived home and started to eat I noticed that indeed the tacos were underfilled and the pork was WAY too salty and that's coming from someone that likes salty.