Oishii

02/04/10

Bad Service, decent food

by babadude at Citysearch

Food was decent, but service (especially hostess) was very unfriendly. We dining with a child at an off period (5 PM weekday) and was told to get our own high chair from Sal's Pizza next door. We're pretty decent, undemanding customers (we take our kid out restaurants when he gets too fussy, clean up after ourselves, keep the kid quiet). Hostess made us feel like criminals for having a child.

• Pros: Decent sushi
• Cons: Bring a kid, feel like a criminal

06/01/09

good food, bad service

Contributor at Citysearch

Firstly forget about waiting for a to-go order. The hostess told us that it would be 30 minutes, and after 1.5 hours, she asked me if i was waiting on my party to be sat. During thi time I sat at the bar and watched the bartender pour the same martini into the shaker 5 times.

... decent food though.

04/12/09

You get what you pay for

by Valorien at Citysearch

The place does well if the restaurant isn't that busy; however, if the restaurant is busy, you can wait for long periods of time, either to sit down, or to have your food delivered. The restaurant does not know how to treat customers well; maybe they'll learn eventually since the restaurant is a little new.

The food can range from very good to very disappointing. I ordered the cod 20 minutes after my friend ordered it and wow, mine sucked while his was fantastic. The only redeeming quality about this place is that the food is cheap.

I would suggest this place if you're local and want to come here with friends or coworkers and NOT suggest this place if you're trying to "treat" or "impress" somebody such as a business lunch or date.

• Pros: Great prices
• Cons: Bad service; the food is not consistent; bad decor

04/11/09

Never Again...

by fhteagle at Citysearch

Made a take out order, which we were told would be ready in an hour. A little long but understandable for 8 on a Friday night. We got there 65 min later and they had not even started making our order! Hostess behind the stand could be at best described as dismissive. During the next 15 minutes we made several requests to see the manager to the hostess and bartender, which we are similarly dismissively handled. We finally left with our take out. Got it home and several of the rolls were not what we ordered. What was in the styrofoam was bland, and nowhere near worth the high prices they were asking.

Called the manager later in the night when they had slowed down, was given the same callous attitude. Was promised a call on Monday from the owner which of course never came. So, the pattern of "the customer is always a bother" obviously starts at the top, and gets repeated all the way down. We have several friends that have reported the same problems with this place. None of us will be ever spending another dime at Oishii. There are much better sushi restaurants in the area, including Sushi Sapporo just up Oak Lawn.

• Pros: Nothing
• Cons: Service, Service, Service, oh yeah and bland sushi

02/25/09

ouch!

by gingerpane at Citysearch

Alright, just to put this out there, I have been in the service industry for about 10 years now. I have done everything from fine dining to burger joints to fondue restaurants. I also work at a restaurant that has been voted one of the top 10 in Dallas. So when I dine out I feel that I am more relaxed and patient because I understand the stress levels involved, behind the scenes, etc... Oishii in one word: Disaster. We were promptly seated and given only one menu (which I found out later was because they did not have enough to go around). Our waitress was of no help when it came to the wine...I know wines pretty well, but she had a bad "know-it-all" attitude when I asked simple questions. We placed our sushi order by hanging the paper off of the side of the table and flagging her down to get her attention. We were also almost done with our sushi, ( 2 orders and gyoza) and had not even been approached to take our entree order yet. They came by to try to take our menu but I wanted to hold onto it so that I could stand it up to let her know we were ready to order. The sushi was good but the entrees were so so. Throughout the entire meal my water glass was empty ( they did fill waters at other tables, and then stopped one short at ours before even turning a head to see if we needed any). Both of our glasses were empty at the edge of our table. We saw our waitress maybe three times during our entire meal. Nobody even came by to check up on us or ask us if we enjoyed our meal. I do agree on another review saying that Oishii is understaffed. I do not know if they use a front/back serving technique there, but whatever they did it was horrendously disorganized. The only time we got quick service was when we flagged someone down for our bill. which was promptly picked up when the credit card was in the book. I will never be returning to Oishii.

• Pros: Great area, good music, food priced well
• Cons: bad service!!!