Stephan Pyles

Flawless Food and Service. I just had a truely remarkable experience at this restaurant in the private dining room and had planned to simply report my pleasure and contentment for a job well done. Then I saw the review from the unhappy person ("no customer service") who had a dinner in the same room but apparently had a much different experience than I did.

I was told when I reserved the room that it was normally seated publicly and the charge of the room was comparable to what they would recieve in revenues were it not private. They told me it was the same price for 10 or 36 and to think of it as a room charge. As it turned out, we had 24, not 36 but I fully understood the concept and would never have asked for food or drinks "to go". How inappropriate!

Anyway, the whole point before I saw the critical review was to say that the private dining room here is the most unique setting in town. Most of my guests had no idea that the wall opened up and "voila!" there was a demonstration chef's kitchen. We had our very own chefs for the evening. The efficient, friendly wait staff was marvelous and every bite was absolute perfection, from the amuse bouche to the after dinner chocolates. Chef Pyles came to the room to check on us personally and was very charming.

I've never had such a good experience anywhere in Dallas. It's hard to believe I was even dining at the same place this reviewer described.…

great customer service. WOW, went to Stephan Pyles for my birthday and was blown away. there were six of us and we felt special from beginning to end. all of my friends really loved the food and the service was outstanding. We cant wait to go back!!!! thank you Stephan!!…

NO CUSTOMER SERVICE. I went there with a group and was outraged at the treatment. The food was mediocre. The soup was very spicey. But the dissapointment was our treatment by the staff. There was a minimum amount of money that had to be "guaranteed" to get the private room and we met about one third of it. We asked to have "take home" dinners prepared to make up just some of the difference and was told no. Our representative spoke with everyone up to the owner about what arrangements could be made to help resolve the issue and was told "nothing could be done. They had our credit card information and would bill the $3000.00" and we would not be served anything further; that the bar was closed to us and no more food wood be served unless we wanted to pay extra. We paid $3000.00 for a $900.00 bill and was denied even drinks. I for sure will not be returning.…

The best in Dallas. My dinner last night at this restaurant was remarkable. It was 5th dining experience here (all pleasant) so I wanted to testify to its consistency. I was utterly shocked to see some of the negative reviews when I came online to record my experience. It was like they were at a different place altogether. I know a restaurant can have have off nights but I have had nothing but stellar food and service each time I have been here.

I had forgotten it was restaurant week, but once we got there and saw the special menu, we decided to try it. Each bite was to-die-far. We had a salmon that was wrapped in a minty flavored leaf with a coconut and serrano sauce and a very creative black bean and roast banana puree - stunning! All the food was superb but that dish was the best I have ever had. I hope they put it on their regular menu. The short ribs and corn pudding tamales were wonderful too.

Our service was outstanding as usual - professional and friendly without being overbearing or snooty (like the Mansion). The room is perhaps the most beautiful in all Dallas, cutting-edge crisp, yet warm and inviting.

For my money, this is the best restaurant in Dallas.…