Sona MedSpa - Frisco

09/01/09

Love the new smoothing service called Accent XL

by wendyyork1 at Citysearch

I went in for this treatment for my 'wings' under my arms and saw instant results. You can ask the tech to see my pictures :) I copied this info from their web site to help explain it. I really liked it!

Accent XL

What is the Accent XL?

The Accent XL is a skin tightening and body contouring device that that uses dual layer thermatherapy technology.

What are the benefits of treatments with Accent XL?

You can reduce circumference of body areas, increase collagen production, decrease skin laxity, decrease the appearance of fine lines, wrinkles and cellulite.

What is dual layer thermatherapy?

Dual layer thermatherapy is the use of two radio frequency modes, unipolar and biplor, within one device to generate the desired results.

• Bipolar create local superficial deraml heating on delicate areas to increase tightness

• Unipolar provides deep dermal and subdermal heating of larger areas

How does dual layer thermatherapy work?

It works be gradually heating the dermal and subdermal tissue to tighten and recontour both superficially and by volume.

Collagen fibers contract and multiply, which firms and improves the laxity

Connective tissue contracts to improve the skins contour, texture and shape

Circulation improves, retained fluides drain from tissue to reduce overall volume

What parts of the body can I treat?

Due to the dual handpieces you are able to treat all parts of the body including the face!

What do the treatments feel like?

The treatments are virtually pain free, non-invasive and no ablative. You will see noticeable results regardless of skin type or age.

• Pros: instant results
• Cons: a little hot :) but worth it

08/31/09

Burned and prices change

by WendyFantastic at Citysearch

My girlfriend went to this place for a consultation a few weeks ago. Signed up and had her first treatment and had these burn marks over her legs. I was going to go with her to this spa and I am so glad I didnt go! She told me when she called the person told her that someone would call her back and they didnt. Not only that but it seems the prices change all the time. When she asked to add her underarms it was all the sudden almost $700 cheaper than the first time the girl tried to sell her it. They say they offer better everything, but speaking to other laser places I think this is just a sales tactic. I suggest anyone thinking about going here really do their homework! I am now going to Ideal Image and havent had an issue yet.

• Pros: nothing
• Cons: everything

06/02/09

100% Unsatisfied Customer!

by dmwm at Citysearch

I was very excited when my sister and I decided to get laser hair removal. Since Sona is one of the leading places to go, it was an easy choice, We booked both of our consultations and our appointments to have the hair removal done on the same day. We did this since my sister lives three hours away and it is difficult for her to get to Frisco unless she makes plans in advance Having the consultation and appointment in the same day would save her a trip. We booked these appointments two months out and she had made arrangements to come for the procedure (with two small children this is not an easy task). One week before we were scheduled we were called and told our appointments needed to be rescheduled. After pleading to find some way to at least let my sister keep her appointment since she was driving so far, there were no results. The staff seemed totally unsympathetic and still insisted to reschedule. I called Ideal Image in Plano, and the staff said no matter what they would accomodate us whenever we needed our appointments even if it meant they come in early or stay late. Now that is what I call customer service.

• Pros: They offer many procedures
• Cons: Customer Service!