Irving >Glow Salon & Med Spa
It is hard to believe Glow Salon & Med Spa has a positive rating. My experience was awful!!!!!!! Others have had similar experiences, but just chose not to provide feedback to avoid others the same misfortune. Citysearch does not allow enough characters for me to tell you everything that is wrong with Glow. Suffice it to say you couldn't pay me to go there again. My family, friends and co-workers have been told about the dangers of this place. My experience = pain, scarring, poor customer service......just the tip of the iceberg. There are many reputable establishments in the area and the metroplex. Find one of those, as this one isn't it.
I'm Glowing from my great results at Glow!.
I've been going to Glow since Sept 2011 for laser hair removal (underarms, bikini/brazilian and toes). I am very happy with the results I am seeing after only 4 treatments on my underarms, and 3 on my bikini/brazilian area and toes. Saima and Pamela both do a great job, they are thorough, friendly, courteous and make you feel at ease.
I have been able to schedule appointments with ease and reschedule when I've had to cancel without problem. The salon is very nice and clean.
The only reason I did not give Glow Salon 5 stars is because I have not had laser hair removal done anywhere else so I do not have anything to compare it to. Also, numbing cream is not provided by Glow, you must get that from your doctor and apparently this is unusual for the salon not to provide it.
I recommend Glow and Saima and Pamela for laser hair removal and encourage you to get it done if you've been considering it. They have a great price and they do a great job in my opinion.
Glow Salon is Wonderful. I came to Glow for a massage and and had a great overall experience. The salon is so well-done and i was definitely pleased to see that they carried beautiful clothes and jewelry right when i walked in. The staff was very friendly as well. My massage was with Olga and she listened carefully to what i needed. I would highly recommend her because she was very professional and highly skilled. Before i left i had to buy some jewelry as well....i will definitely be back for nail services and hair and did speak to a stylist about future highlights.
I went in a while ago and tried to schedule a haircut. I was planning on walking in, checking out the vibe of the place, seeing if they had a moment for a walk-in, and, if not, scheduling an appointment.
Unfortunately, I chose to go in on a day of the week when they simply "don't do haircuts", and was told so coldly by the girl working there - when she finally paid attention to me after almost five minutes. She didn't even say a polite "sorry!" or invite me to make an appointment on a different day. It was clear that I was inconveniencing her with my presence, and, after giving me five or six words, she simply walked off.
Here's my problem with this: the hair industry is a luxury industry. As such, customer service is extremely important. It's easy for a stylist to gush over someone and their dog's health when they're paying $60 for a haircut and likely to give a good tip, but in my opinion these places show their true colors when they don't stand to gain any money. (Not that she didn't - if she'd treated me nicely I would have made an appointment and come back.) In my book, that's exactly what happened when I went to Glow.
I had just moved to the Dallas area and wa in need of a trim and color. I searched the internet and found the "Glow" salon. I ended up with a young gal that had very little people experiance as well as lacked customer service values. She as well told me that I should have made my appointment differant. I was in need of a trim and she commented on my bad last cut. She finally trimed and barely trimmed my hair! I was in the Salon for less than 20 minutes and the cost $60.00 and my hair felt and looked no differant that it did when I went in. I have to say I was very dissapointed as I expected very differant results. I did however tip the gal $5.00 as I felt sorry for her. EAH the gal can not even do a good shampoo job let alone cut.
I have found a Salon Home as I made an appt. and was very well taken care of this weekend. It was sure not "GLOW" I regret going into that Salon bad era all the way around!
I am the owner of Glow Salon and was disappointed to see your reveiw. We would like all of our clients to leave with a good experience at our salon. I am a little confused as a haircut/style which does cost $60 generally takes between 45 minutes to an hour but you state yours was finished from start to finish in 20 minutes. If you had asked to speak to the manager/owner when you were dissatisfied, we would have certainly done our best to correct the situation at the time. Sincerely, Saima B.
Excellent !. Glow Salon and MedSpa is both posh and elegant, with a professional top notch staff. Their hair removal services are state of the art and I have had excellent results, and will most definitely continue to utilize the services of the owner, Sama Bukhari, and her knowledgeable staff. In addition to spectacular service, the salon also has a retail area offering the latest in fashions, gift items and my favorite, JEWELRY.
GLOW-ing from ear to ear!. I just moved to the area and noticed Glow as I was driving down MacArthur. I stopped in due to a desperate need of new haircut and style. They were able to accomidate me immediatly and Brenda was my stylist. She was very professional and funny. She gave me a great trim and blow out. I was also impressed that the salon has a boutique side with cute dresses and jewlery at a great price. I highly recomend Glow and I will be back to see Brenda again.
Great Salon and Spa. I bought a few groupons and have been going to Glow since March of last year. I have been nothing but thrilled with my services there. The staff has always been friendly and the salon is a very clean, relaxing atmosphere. I am very happy with the laser machine that they have and it doesn't seem to hurt as much as the others. I have been doing my underarms and lower legs and do plan on buying more treatments when i'm done since they offer their clients very good pricing on laser. The techs are very thorough and make sure i am comfortable the entire time. It does seem to me that some of the "review"s on this site seem to be advertisements for "other"centers so i would be very skeptical on them. Like i said , i have seen great results and and so have my co-workers and we would all highly recommend Glow for laser. The only negative is i can't resist buying a dress every time i go in!
Indifferent staff and impossible to schedule as they seem to have run way too many specials. Can't get through on the phone, and when you can, they put you on hold for a very long time - so long I hung up.
Underarm laser hair removal was very painful, but the technician didn't much care. I had to ask her a number of times to slow down a bit, so I had a chance to recover.
Would not recommend this spa.
Great Experience @ Glow. I am very happy with my results with hair removal at Glow. I have had 4 sessions on my underarms and the results so far have been great. Hopefully i will be able to start my legs once the summer is over. I am actually surprised that people have written negative reviews. I've personally never had a problem getting thru on the phone or getting an appointment. The staff have always been friendly and were even nice enough to play with my 5 year old daughter for a few minutes while i was in the back getting my session. Thanks Glow!
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