Melissa S. Scaggs, DDS

Wonderful, friendly staff. Very caring staff. Everything was explained carefully and I felt very comfortable. I feel better when I know what's going on. Dr. Scaggs is very patient and very gentle. Going to the dentist isn't many peoples' idea of fun, but if you have to do it, do it right.

OG…

I wont go back. I will start by saying that her hygienists did an acceptable job cleaning my teeth. I had my teeth cleaned two times at Dr Scaggs office. Dr Scaggs was listed as an in network dentist for me so I am only responcable to pay for my co-pay, and my insurance would cover the rest. Not once but both times I went in for my cleaning I received a letter in the mail stating that I owed money for the cleaning over my co-pay amount. What happened was that I was being billed for the Dr.’s “write off” amount, the amount above what the insurance company has contractually agreed to pay the doctor. Thankfully, I figured out that they were billing me incorrectly, but I am fearful that they are scamming other people who may not totally understand medical billing out of money. I let it slide the first time, and just chocked it up to an honest mistake. But after receiving an incorrect bill after my second cleaning, I decided to find a new Dentist. If they will do this to me twice, who else would this happen to?

My other concern with her practice is how much you are pressured into having tests that are unnecessary. The hygienist gave me a speech about the importance of having a “mouth cancer screening”, and that it would only be $60. When I explained that I am a 24 year old, who has never smoked or chewed tobacco, and thought that the test was unnecessary, I was lectured on how I should get the screening anyways, and when I refused I was forced to sign a waiver.

Maybe it is just my experiences with this doctor; I bet other people have had good ones. I just can tell you that I will NEVER go back to her practice again.…