Mesquite >Auto Dealers > Absolute Hyundai
16230 Lyndon B Johnson Fwy, Mesquite, TX | Directions 7515032.831396 -96.629999
Neighborhoods: Oates Corner Retail
Very unethical, dealership attempts to take advantage of people who have poor credit.
1. How do you tell someone they are approved for car and allow them to take the vehicle?
2. How do you not disclose that car was a demo?
3. How do you charge a new car price for a demo with over 6000 miles?
My daughter has some major credit issues, she selected this dealership because they state that can finance anyone. She called and they told her that even with her credit score they could get her approved. My daughter took her 2006 Mazda RX-8 which has some body damage to dealership as trade. She selected a 2013 Sonata with a sticker price of 27K, they presented a deal where gave her 4K as a trade and selling the Hyundai for 25, they also told her they were giving her a 1000 rebate from the Hyundai Motor Corporation. She was told that she had been approved and that she could take the car. and her payment would be around 563. The dealership did not disclose that car had 6K miles, which mean this was not a new car. When she called no one could give any type of explanation. When she return to finalize the deal they told her she had only qualified for car with a payment of $450. When she provided research on her trade and pointed out that they were not giving her a fair price and that based on research the Sonata should be discounted by several thousand for the mileage. The Sales Manager came back with a deal where they were now giving her 5k on her car as-a trade in but the price of the car which the finance person acknowledged was demo was now $28000. In addition they told her the bank was charging $1500 to process her loan. When she asked for the loan company/bank name to verify they refused to give to her. At that point they got very ugly and told her they were done because she did not qualify for a 30k car and to take our business somewhere else.
After being rude and telling us to take our business somewhere else the sales guy had the nerve to call and ask us to turn around because he left his sun glasses in my daughter’s car. If this was the last dealership in Texas I would walk before buy a car there. I would not recommend this dealership to anyone. They are about taking advantage of people especially people with poor credit scores and making the most profit because they think people cannot do research.
I found Absolute on Edmunds as a "Preferred" dealer. I was looking for a 2.0T in white with gray interior. Mike Redd called me back right away and found the combination my wife wanted. Thanks Mike, and thank you Malia for showing us our car.
LOVE LOVE LOVE!!!! – We really loved our salesperson. We felt really comfortable with her and enjoyed our time with her.
The Best Experience EVER! – We have bought numerous cars in our lives; this was without equal the best experience ever. Really, totally, super nice people. and honest. I will go to Hyundai, and this dealership, first every time I buy a car from now on. And we will go to them for service. and just as my sales guy told me - I LOVE THIS CAR!!!!!!!!!!!!!!!
FABULOUS!!! – My service consultant was fabulous!!! While my car is in the dealership, he kept me advised of any issues and my car’s progress. I really appreciated this last service as my car was washed!!! A nice touch.
Fantastic – One of the best experiences ever! Thanks for the great service that everyone at absolute Hyundai provided me!
100% Pleased! – I am a Hyundai driver for life. I am always pleased with the products and services that I receive at any dealership I visit. I love the Absolute dealership location. Everyone I encounter is always smiling and happy to help me out with anything.
Great Experience! – I wanted to let you know about the great experience we had working with Rob. I am enjoying my new car and it was so nice to work with Rob throughout the process.
Expressing Our Satisfaction with You – Meeting with Dave was our pleasure… I cannot imagine being better taken care of as everyone, you especially, was so nice and easy-going, yet professional to a tee… I’d like to send many people your way so they can get an experience as I did!
They solved my problem! No more carpool! – I got tired of carpooling so I went to Absolute Hyundai and they solved my problem within hours. Walked in carless and walked out with a Silver Hyundai Sonata GLS key in my hand. I even took the long way home so I can enjoy my brand new vehicle a bit longer. Lol. Thank you so much Absolute Hyundai! You guys were great and like everthing else..I enjoy the service there!
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