09/25/09

Better than expected

by working girl

After reading some of the reviews I wasn't so sure about going but because I had received a gift card, I went ahead and scheduled a massage and pedicure. I loved the robe they put me in and also the recommended cinnamon tea was wonderful! My massage was excellent and I felt like I was in a dream-like trance throughout with the aroma oils. I would come back a million times over for this. My feet were in bad shape and the nail lady made them smooth as satin!

The entire staff was so accomodating and helpful. I made appointments to come back and am bringing my mom with me! I feel sorry for those that were unhappy with their experience at this spa, but mine was top notch!! I also really like their points program and this will keep me coming back.

• Pros: A Perfect Day

07/03/09

Great massage, however overcharged and unable to get refund

by sterntony

I loved the massage and the facility is really nice. I was overcharged a simple $10 and have called & emailed to get it refunded. After the manager told it was refunded, it wasn't. I can't get the manager back on the phone. Be cautious of this establishment.

• Pros: Good massage
• Cons: Overpriced, overcharged & incompetent with issuing refund

02/16/09

Very relaxing and kind staff

by Rileysmama

I went to Woodhouse for the first time last week. My skin had been in a world of hurt and I wanted to get a nice facial to get a base and start over with a routine. I arrived early for my appt (as requested). I was taken to the sitting room to fill out paperwork and offered a glass of wine. My appt. started on time and I was taken upstairs to one of the rooms. People have complained about the wood floors making noise but I didnt notice. They have a rug down the entire hall so I think that helps.

Facial started out a little quick but them after she cleansed my face we discussed the issues I was having and what she would suggest. I asked about a facial add-on and she even said she wouldnt recommend that for my skin, which was nice. She did not give me any pressure to buy any products. I was so relaxed after the facial I needed to hold the railing coming down the stairs. I have made another appt. to come back.

• Pros: Very relaxing, not rushed
• Cons: Wish I was able to use a sauna before or after service.