Legacy Grooming

10/14/11

Legacy grooming

by Lubka at Citysearch

Horrible, horrible service!!! Brought my cat for a scheduled appoint , was told to wait 2.5 to 3 hours to take her back. They called me after they closed the shop and said " she is ready"... I dont live close to their shop so it takes me about 15 min to get there and they are angry with me because they are already closed ... In my opinion good service means that they were supposed to call me 20 mins before they are closing and let me know when my cat will be ready and not at 6.20pm when they closed their shop and i have to speed like crazy and possibly get a ticket to get her on time.

11/14/09

Great puppy cut

by Barbi Jo Brown at Citysearch

Granted, there are mixed reviews - some might be the company, some might be the competition... who knows?

We took our Maltese here for her first haircut. The place was full with small dogs of all breeds - which tells me that they are liked. Our little puppy came out great, as did the others that I saw there. We dropped her off @ 730 - she was done around 1100.

Price was reasonable, and so what if the guy was short with me? How my baby is taken care of is more important.

• Pros: great first cut, fast, pro service
• Cons: owner a little rude to humans

12/18/08

Legacy Grooming is the best!

by J16 at Citysearch

Legacy Grooming is wonderful! I've taken our two dogs there for over a year and they always do a wonderful job. Both of our dogs have arthritis and they handle them very carefully. Our dogs always look and feel so good after their visit. The entire staff is very professional, courteous, caring, and personable. I highly recommend them, and they are very reasonably priced!

10/23/08

Great Groomer in Plano

by gmac01 at Citysearch

I have used this Groomer for over a year. My dogs have been well treated, groomed well and I can recommend them easily. The staff has always been very friendly, The salon is clean, the price is fair. There have been a few times that I've called at the last minute and they have always been willing to work me in within a day or two. My dogs are like my children, I have a Cocker Spaniel and a Brittany and both dogs have never come out looking anything but great.

• Pros: convenient, easy to get to

09/28/08

Worst dog grooming in Plano

by DM002 at Citysearch

Not only do they post fake reviews (see the 10/27/2008 review that's been posted everywhere online) but they provide the worst, ugliest, most unprofessional grooming we've ever seen, with rude staff and bad service all round. Keep away!

• Pros: Nothing. Worst grooming ever!
• Cons: Rude owner. Rude staff. Late completion. Incredibly bad dog grooming job.