Plano >Pet Services > Legacy Grooming
6905 Coit Rd, Plano, TX | Directions 7502433.070332 -96.771856
Let not one more day pass before I tell you guys how much I appreciate you now, and throughout the four years you've taken such wonderful care of our Precious and Prissy! They saw you just this morning and returned GORGEOUS, as always!!! Both Shih Tzus, Prissy is a handful, I know, so a very special thanks to all of you for superb service, genuine patience and care with our loved ones, and for consistently providing the BEST grooming we have ever found in all of DFW! Happiest of Thanksgiving holidays to all. Efrain and Kari, I hope to personally see you soon and not let Tom continue to have all the fun!
I have taken ALL of my dogs over the last 7 years to Legacy Grooming, and they are so wonderful! I have to drive a bit to get there, but it's totally worth it! All my dogs are rescue dogs, and even my most fussy, elderly dogs seem to do great there. Over the years they have groomed no fewer than SEVEN different dogs in our extended family, always with terrific results. I currently have a 15-year-old cocker who bit other groomers in another state, and she does great with these folks! I had a 10-year-old beloved cocker named Max who passed away 2 years ago, but they groomed him so gently and lovingly while we watched him slowly suffer from congestive heart failure for 2 years! He got groomed there just 3 weeks before he passed, and they were so sweet and patient with him. They kindly groomed my crazy beagle Buddy (who turned out to have a brain tumor!!) and my hyper dachshund puppy named Molly, always so patient with all my fur babies. They always squeeze me in at last minute, prices are fair, and service has been phenomenal! I trust even my oldest, sickest doggies to them and they NEVER let me down! I am scheduled to have 3 dogs groomed tomorrow. :) They are a PLEASURE to share my fur babies with.
Very Happy Customer – We have been using Legacy Grooming since they opened, and have yet to have a bad experience. Our Old English Sheepdog is always groomed as we ask, the staff is always friendly (both when we call and when we come in for our appointment). There have been times when - for reasons of time or budget - we have not taken our girl in as often as we should (thus, some matting), and they have gone out of their way to save as much of the hair as they could. They must treat her well, too, as she never hesitates to enter their store! Thanks for being great!
Never Again - Very Bad Attitude by Management – Quite Rude: After calling to see what could be done after these guys nicked our dog several times during grooming. The owner took zero responsibility. I honestly could not recommend this groomer to anyone who cares abut their pet for several reasons. The attitude of the ownership is extremely poor Efrain, Kari were sorry that we chose your shop as our groomer we can only hope that this small message will cause other to consider other options.
VERY RUDE & HATEFUL behaiver by manager!! – We dicided to go get our dogs very first haircut and we were so excited!! We made an appointment and they said just to come right in. When we came in the first thing we heard was from the owner "WE DO NOT HAVE TIME FOR YOUR DOG BACAUSE WE ARE BOOKED!!! THERE WILL BE A 4 OR 5 HOUR WAIT!!! The lady at the front desk was very nice and tried to help, but the owner was so rude that he grabbed our dog and was treating him very badly, and he started stuffing our dog into a cage and shoving it. We decided to leave because we got scared to leave are dog there and as we were leaving he started yelling at us!!!! AWFULL EXPIRIENCE FROM THE FIRST TIME SO NEVER EVER GOING BACK THERE AGAIN!!!!!!!!
Legacy grooming – Horrible, horrible service!!! Brought my cat for a scheduled appoint , was told to wait 2.5 to 3 hours to take her back. They called me after they closed the shop and said " she is ready"... I dont live close to their shop so it takes me about 15 min to get there and they are angry with me because they are already closed ... In my opinion good service means that they were supposed to call me 20 mins before they are closing and let me know when my cat will be ready and not at 6.20pm when they closed their shop and i have to speed like crazy and possibly get a ticket to get her on time.
Great puppy cut – Granted, there are mixed reviews - some might be the company, some might be the competition... who knows?
We took our Maltese here for her first haircut. The place was full with small dogs of all breeds - which tells me that they are liked. Our little puppy came out great, as did the others that I saw there. We dropped her off @ 730 - she was done around 1100.
Price was reasonable, and so what if the guy was short with me? How my baby is taken care of is more important.
Legacy Grooming is the best! – Legacy Grooming is wonderful! I've taken our two dogs there for over a year and they always do a wonderful job. Both of our dogs have arthritis and they handle them very carefully. Our dogs always look and feel so good after their visit. The entire staff is very professional, courteous, caring, and personable. I highly recommend them, and they are very reasonably priced!
Great Groomer in Plano – I have used this Groomer for over a year. My dogs have been well treated, groomed well and I can recommend them easily. The staff has always been very friendly, The salon is clean, the price is fair. There have been a few times that I've called at the last minute and they have always been willing to work me in within a day or two. My dogs are like my children, I have a Cocker Spaniel and a Brittany and both dogs have never come out looking anything but great.
Worst dog grooming in Plano – Not only do they post fake reviews (see the 10/27/2008 review that's been posted everywhere online) but they provide the worst, ugliest, most unprofessional grooming we've ever seen, with rude staff and bad service all round. Keep away!
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