Doesn't Recommend

Margret G.

Joined 1 years ago

Poor Business Management by Maurice the Owner!. DO NOT ORDER YOUR CHILDS LETTERMAN JACKET OR ANYTHING ELSE FROM D SPORTZ IN DUNCANVILLE!!! The purchase of my daughters letterman jacket was a big NIGHTMARE!!! Maurice the owner is very rude, disrespectful, and unprofessional. When we picked my daughters jacket up which did not have all the patches on it, Maurice tried to make us pay additional money for services that we were initally told were included with the jacket. After reminding him of his words we informed him that we would not be paying anything besides the $275 that was paid he stated "Ill let yall make it." Once we arrived home, we noticed a rip on the inside of the jacket. We immediately called to inform Maurice and returned the jacket the following day which was a Saturday. Maurice told us that the jacket would be finished that Monday at 4:30pm. Unfortunately, the jacket was'nt ready. On Tuesday we called and were told that he left the jacket at some ladies house and that he didnt know how she was gonna fix it or when it would be ready. He also said that he would follow up with the lady that day and call us, but we never received a call. I told Maurice that either he replace the jacket or issue a refund and our patches back. Screaming loudly over the phone he stated that " I aint giving your money back so what are you gonna do about it?" He repeated this statement twice. I told him that I would seek legal action and he called my bluff once more. At that time I told him that he was a very rude and unprofessional business man and had no respect for his customers. I requested the return of my daughters jacket immediately repaired or not and have not received the jacket back. This is far from over! This place is located in Duncanville on Camp Wisdom behind Captain D's in the parking lot of Terrys grocery store. DO NOT PURCHASE FROM THIS PLACE!!! MAURICE IS A SCAM ARTIST!