Drivers Select

Recommends

Anne046

Joined 2 years ago

Great website and facility. It was easy from the standpoint that they have tons of pictures on the site, making it easy and actually I had researched multiple vehicles

Recommends

Pyles30

Joined 2 years ago

Easy process. I liked it because I went to a bunch of other websites, and they were very difficult to navigate,

and the information was deficient.

On driversselectcom site I could get what I wanted and it was easy to navigate.

I recommend

Recommends

JerrieP11

Joined 2 years ago

I strongly recommend!. I showed up to driversselect at 3 pm on Monday. Jamie greeted me promptly and showed the car I was interested in.

After only an hour the car buying experience was finished, hassle free.

I recommend Driversselect to all my friends and family!

Recommends

MeriL1212

Joined 2 years ago

Impressive dealership and people. We recently purchased a Lincoln MKX from Drivers Select and I feel compelled to commend you on your sales staff and in particular Steven Gayle. I had visited several dealerships without my husband and was discouraged from buying from any of them due to their hard sell technique and aggressive sales staff. My husband had heard your advertising on The Ticket radio station so we went to your site and we found the perfect vehicle for me. We came to your facility to view and test drive, we were warmly greeted by Steven and we told him exactly what we were looking for. Unfortunately that particular vehicle was not yet ready and available so Steven offered another MKX for us to test drive. The test drive confirmed that we did indeed want to purchase the unavailable MKX and we had told Steven that our intention was to purchase that day but not once did he try to re-direct us to a different vehicle in order to make the sale on that day, instead he explained your "Recon" process and offered to monitor the vehicle and advise us immediately upon it's release.



Before meeting Steven we had decided that if that vehicle was not available we were moving on the the Lincoln dealership where we had found another MKX in our price range available immediately but after working with Steven and directly due to his courteous manner and soft sell style, we were so impressed that we lost all interest in visiting another dealership.



When we went in to pick up the vehicle Steven again impressed us, he had another vendor arrive while we were waiting for paperwork to be completed and he insisted on remaining with us rather than leaving us alone to go and attend to the other prospective buyer. He also followed up with my husband to see how I was enjoying the vehicle a few days after we had driven off your lot.



In closing, I must say that Steven was directly responsible for our sale and we will at any given opportunity, highly recommend DriversSelectcom and particularly Steven as a salesman. If your train all your sales staff the way you have trained Steven we see nothing but success for you in the future and we will certainly be repeat customers.



Respectfully,



M

Doesn't Recommend

marathnrob

Joined 5 years ago

Worst "non" car buying experience ever. Led (used loosely) by "Sam", the GM, this was far and above the worst car buying experience I have ever had. I wasted 4 days of my time on what I thought appeared to be a good and finally done deal on an '06 Lexus GX 470. All to be called this morning and told that "a buyer from NC bought the vehicle over the phone last night". I wish I could give ZERO stars. I'll go back to Sewell Lexus and work with Will as I have done on my last two car deals. They may charge a little bit more but it's worth every penny to avoid the Wal-Mart experience you get at DS. Stay away!

Doesn't Recommend

eng21

Joined 2 years ago

Waste of time. BE HONEST! They tell you you're approved and make you drive to their location and drive off with a car, only to be called back and asked to return the vehicle because the bank does not like the terms - why would you let anyone leave the lot in a car if you know they're not 100% approved? Complete waste of time.

Recommends

Su801

Joined 2 years ago

Love my Lexus and totally worth saving over $5k. My experience was really good I’ve gotta say I think we were really lucky cause its my first time visiting driversselect and Dylan was the first guy I met he was very friendly he was great in fact I just sent him my brother last week and he bought an ML350 too.

This was painless process I was just listening to the radio and then decided to check out the website and after looking at the cars on there they looked very clean, in great shape and prices that were almost too good to be true but I gave it shot went in and it was great. I don’t know exactly how much I saved but I do know it was at least $5000 on my 2007 Lexus GS350. best part aside from me savings loads of cash was there was No Haggling at all and even now anytime I have a question about anything Dylan answers all my calls and even my texts… I had a really good time

Recommends

KR4986

Joined 2 years ago

Absolutely amazing ppl and great prices!. I just wanted to thank you for helping me find my 2009 Malibu car. You are such a pleasant, honest guy and I knew I wanted you to help me. I greatly appreciate your devotion and patients with your customers. I love my car and couldn't ask for anything more. I will be sure to recommend you to everyone I know that's looking to buy a vehicle. I will always remember you and will always look back on the day of driving away in my 2009 Chevy Malibu. Thank you so much Chris!KR

Recommends

Car1010

Joined 3 years ago

Top NOtch!. My experience at Drivers Select was top notch. I live in Austin and purchased from the Dallas location. Chris and his team had my paperwork ready to sign ahead of time and they brought my BMW M5 to Austin for me. My purchase was an easy and “painless” transaction on both the processing side and delivery of the vehicle side. And I love my M5 and Drivers Select!

Recommends

Monique0923

Joined 3 years ago

Very unhappy customer. Driversselect is so full of ******** from day one when I went in the building. I want mention know names but the customer service sucks, the first saleman tried to make me believe that I was approved for a vehicle and allowed me to drive the car for about two weeks and then later on had another saleman call me and stated that the bank didn't agree with the terms and conditions that driversselct sent over, however I don't understand how I was approved from the beginning in order to even drive the car off the lot. Pretty much everytime I tried calling the saleman that called me harrassing me about the vehicle being returned the hardly ever returned my phone calls, all driversselect was worried about was getting their vehicle back. I ended up making three trips out to dallas which I don't stay in dallas and I told them that, but as always they werent worried about my location. However the vehicle was finally returned and I strongly recommend that nobody goes here, pick another dealership.