Dallas >Urban Market
The Cafe. My daughter and I came to Dallas to get her taxes done at the IRS. After being at the IRS for hours, we decided to stop at the Urban Market for a bite to eat...it was next to our parking garage. I found the cashier friendly and helpful (I am disabled and somewhat slow). The food was more expensive that I am used to paying for a quick bite...BUT the portions were large and the taste was exceptional!!!! I will probably go there again for a treat for myself. I enjoyed the eclectic decor too!
Terrible Horrible Really Bad. so, I working and decide to get a bite to eat for lunch. I tell a co-worker that I'm headed over to Urban Market to which he says "Good luck with that." I thought , That was odd; but carried on. I browsed the menu and opted for a Quesadilla paid for my order and sat. Three customers were behind me when I placed my order. Three customers received their orders before I received mine. Of course, the salad I expected to be served before mine but two other sandwiches with fries and garnish. No, I think not. I was not happy but I let it pass. My little blinker which notifies you when your order is ready did not blink. The counter person asked, "Did you want that to go?" Again, I responded yes, this being the second time. They take a few more minutes to prepare it to go. I am handed the quesadilla with no fries only a small container of sour cream and a small container of pico de gallo. I ask if I may have a container of BBQ sauce because the quesadilla looked dry. I counter person stated, "that will be an extra .55 cents. I scoffed but paid the cost while telling the counter person that now I understood why my co-worker made the earlier statement. All this to say, I will not use the cafe again. The store has a few items I can use but I'm done with the market. Too bad because I work in the building across the street and hoped Urban Market was a place I could go after work. Nor will I entertain guests there. My suggestion to all is stay away from Urban Market Cafe. Unless you just like giving away money.
Great grocery store, great service, one of the best in Dallas. Urbanmarket, is a great grocery store, period. It embodies everything that an on-the-go-shopper like myself needs: Great food, convenience, location & quality service. The market is located centrally for most Downtown residents. They have great pricing that is competitive with other stores & the quality of food is exceptional. The prepared foods departed is amazing. I havent seen less than 25 great dishes to choose from, and for the cooking-impaired like myself, its a dream come true. VISIT URBANMARKET TODAY! YOU WON'T BE SORRY!
Avoid Urbanmarket and UrbanCafe!!!.
I don't want to bore everyone with my "stories", so I'll give you the short cut:
* Went 2 times and had a aweful experience both times
*Store has confusing layout. Bottles and drinks are stored up stairs, so one must hand-carry all drinks, down to their cart.
*Employees hide to be unavailable
*Employees recommended products without knowledge about it
*Urban Cafe - Horrible!!!! Ordered a Veggie Burger and 20 minutes later with only 1 other person ahead of me, I received a MEAT burger. Chefs meander in the kitchen like they need glasses.
* Ordered Bloody mary, gave $2 tip in order "To Insure Prompt Service" and had to remind employees 15 minutes later after we received our food.
*Oh yeah...while I'm at it...It's ALWAYS a pain getting out of the parking garage with their validation.
I will never go to the Urbanmarket or Cafe ever again. THIS STORE SHOULD CLOSE DOWN. IT SHOULD NOT RECEIVE ANY SUBSUDIES!!!!!!
For a better alternative for lunch and take-home dinner, try Two Sisters To Go Store on Gaston, 11am - 4pm M-F.
Truly exceptional grocery store!. This is a store that I love to visit. I always spend plenty of time looking at everything. Don't want to miss anything. It's like the best of the best of a specialty grocery store and a neighborhood supermarket rolled into one convenient and centrally located package. And did I mention that they have a knowledgeable staff? Best place to shop in Downtown and one of the best in Dallas. Thanks Urbanmarket!"
Best market in Dallas, period.. I can't say enough about Urbanmarket. Great food, great prices, knowledgeable and helpful customer service in a conveniently located package. What more could you ask for? 5 stars!
It's fine for a few things, if you must shop downtown.
Review written 01/18/08:
This business pioneered a culture-clashed neighborhood of indigents, office workers, and downtown's fledgling habitant hipsters circa 2005.
I have lived across the street from this cafe-and-grocery concept from 11/05-01/08. While the cafe offers generally acceptable-quality fare including sandwiches, burgers and salads, this is also a large convenience-store-style grocery (read limited-selection and overpriced).
The store is fine for some non-perishable or long-shelf-life items (e.g. BEER), but don't be surprised if the produce sits spoiled, or if the cheeses have expired quietly long ago on their shelves. Don't bother to interest yourself in the discolored-raw-meat counters or moldy tortillas. S-C-A-R-Y. The bread may be dried in its package to a crisp crunch, but that can be convenient if you're making croutons anyway!
The UrbanMarket staff is generally disinterested in your concerns; numerous requests for contact with management, via email, web, phone, and in-person, have been left unresponded and all issues left unresolved. Comment cards abound, but no one listens and no one responds. Take it for what it is. Or don't.
If you live in downtown Dallas, you'll probably just end up driving somewhere else to shop groceries. If you're stuck downtown and looking for something canned or bottled or dried or non-perishable, then you may enjoy the UrbanMarket.
They Cater!. Who knew? This Grocer does everything! Did you know they cater? I also wanted to get a case of one item and they special ordered it for me for my party. It's like having you local small neighborhood 'Vinney' the grocer! He will get anything for you on your list from gourmet olives, to fine wine to a full tray of selected deli meats and cheeses and then ask you if there is anything else! Seriously, you have got to try them out, they are not overpriced and are very convenient off Jackson street in the middle of Downtown. They bring the service aspect back into what a grocer use to do back in my Grandmas days?.. Way to go Urban Market! It?s no surprise why they were voted the Best grocery store in Dallas last year and this year!
A full service store!. Wow what an amazing store! I actually was able to get Hyacinths at this time of year in the grocery store! This store! I also picked up some Christmas lights, fresh fruit, coffee, deli products from the butcher counter, wine coolers, and a roasted chicken! Come on in! What a great store! They even have a full bar and cafe attached so you can do it all in one spot, walking from any downtown apartment or hotel location. LOVE THIS STORE!
Easily the best grocery store!. Fresh around the corner indeed! From the normal everyday items, to tantalizing specialty treats, The Market has it all! I can find anything I need at this place, and the prices are competitive with other grocery stores. The weekly specials are a lifesaver! There's always something on sale that I truly need. Also, if I need assistance, one of the helpful staff always points me in the right direction. Urbanmarket is truly the best thing in Downtown Dallas, and one of the best grocery stores in the city. Thanks for being my neighborhood grocer!
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