Dallas >Storage > Cliff's Home & Office Movers
2526 Reagan St Apt 203, Dallas, TX | Directions 7521932.806188 -96.815418
Neighborhoods: Oak Lawn
Unprofessional, Lying, Careless and Awful – I hired them to move me from one apartment to another in the same complex. It took them almost 4 hours because Cliff and his employeee Jay walk slow in order to drag out the time. They constantly made jokes about trying to make the move fun instead of doing what they were hired to do. There were even comments about preferring to watch me in the bed instead of move it.
Then they broke the knob off of the front loading dryer to where it could not be easily replaced. Cliff openly and loudly blamed Jay, but only after we told them we knew; they were not going to say anything about it. Cliff then promised to send a repairman to fix the problem; this has still not happened. I have called repeatedly and been lied to about what time this mystery repairman would be coming out. Just today, I waited 2 hours past the time Cliff claimed to have scheduled him, all the while placing calls and leaving messages to confirm the repair. It has gotten to the point where they do not answer my phone calls and refuse to return any messages.
I filed a police report for vandalism, a complaint with TxDOT because they are not a registered moving company and will be doing my best to ensure that no one has to share this experience. If I could give them less than one star, I would.
I will never use this company again – May 2009 I signed up with Cliff’s Home & Office Movers to assist me in my relocation. I received what I felt was extremely poor service and I felt I should write and inform you.
I was very irritated to find
• Broken dishes
• Broken furniture
• Scratched furniture
The customer service directly from the owner himself was extremely horrific. I attempted to contact the owner on several occasions to try and remedy some of the damages that my family and I endured to no avail. For me, the solution is simply not to ever use this company. Thank you for your attention to this matter.
With all this being said, I will not mention the unprofessional conduct the employees demonstrated. They were nice but not professional in any shape or form.
THIS IS A GOOD MOVING COMPANY – THE GUY'S THAT CAME OUT TO DO THE MOVE WHERE VERY NICE AN FRIENDLY. I HAVE A (3) THREE BEDROOM HOME AN THEY CAME IN AN LESS THAN (2) TWO HOURS WE WHERE LOADED AN OFF TO THE NEW LOCATION. I WOULD HIGHLY RECOMMED THIS MOVING COMPANY
Overpriced and Unprofessional – I used Cliff's Home & Office Movers to move some furniture I found on Craigslist to my place. They showed up an hour late, dented a wall in the people's home they were moving it from, made a tear in the leather sofa, gave us an invoice that was over $60 more than they quoted us, and had the nerve to make several comments about not tipping them when I paid. This place is a joke.
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