JP Importz Independent Lexus & Toyota

Best Lexus repair shop in DFW. Superb and HONEST service! We recently moved to the DFW area and needed extensive work done on a 1992 Lexus SC400. After some online research, I decided to give Jason a call. I was immediately impressed with his knowledge of Lexus vehicles and professionalism over the phone. Since our problem was unique, he requested I bring the car by and leave it for him to come up with an accurate estimate. You should know that, although I am not an expert on Lexus, I rebuild cars for a hobby, and have enough knowledge to know what things should cost or if I'm being taken for a ride (sorry for the pun). Within a few hours, Jason called me and spent 35 min on the phone with me discussing what he found and what options he recommended. I found him to be truthful, accommodating and extremely patient as I gave him the third degree interrogation on what needed to be done. Needless to say, Jason was VERY fair on pricing and did excellent repair work. I you need a qualified Lexus mechanic that won't rob you blind or tack on needless extras, Jason is your man! HIGHLY RECOMMEND.…

Dallas Fort Worth's BEST Luxury Car Repair Shop Lexus BMW. JP Importz is an amazing business and the BEST place in Dallas/Fort Worth to take your luxury Japanese or European car to be repaired! Jason the owner is amazing. He is extremely professional, very intelligent and his staff as well. The level of service he offers rivals if not beats the big dollar dealers in town as well as the wanna be dealers in town for Lexus/Mercedes, etc.

The trip to Garland is well worth the drive, as you will get a loaner car on most larger services, great waiting room filled with a flat screen TV, comfy stylish leather sofa, plenty of snacks for the kids and healthy snacks for adults as well as a full stocked water and soda refrigerator! Granite countertops and upscale service without the gouging prices...JP Importz is the place to take your Lexus, BMW, Mercedes, Toyota and more.

Most shops this size are filthy and rude and don't care about your car. JP Importz treats you like you are at Nordstrom with plastic on your seat and floorboard, friendly staff, loaner cars and quick turnarounds and quotes.

Don't trust any repair shop? Trust Jason...he and his staff are certified by all the major luxury brands and even walk you out to their spotless shop to show you what's wrong with your car and help you avoid any unecessary repairs unlike the expensive dealers and shady shops.

JP Importz is great! I take all my cars there and you should too!…

2002 BMW X5. For a little history on my BMW... I have had some problems in the past with oil leaks and excessive oil consumption for about 4 years now, five trips to the dealership have given nothing but, "this model consumes oil, so this is normal". Only when the extended warranty ended did they tell me that it was both valve cover gaskets. I took a look myself and found that it was only two rotted hoses in the back of the engine.

I have just driven over 1000 miles to come home for the holidays, about 400 miles out, I started having problems. Engine running rough, Service Engine Soon light etc. I brought it in to see Jason after reading reviews and can testify that this man knows how to troubleshoot. There are a lot of mechanics out there that can replace broken parts, but the number of talented diagnosticians is extremely limited. Not only did Jason find out the current problems, he quickly diagnosed and found all the problems with oil leaks, gasket problems and component failures that have eluded the dealership mechanics for over 4 years. Bear in mind, I just paid $1800 in $100,000 mile maintenance. None of the problems that my engine had were new except the ignition coil failure that caused the misfire that caused the SES light and the rough running. Jason informed me of all the items that he found faulty and recommended the repairs and quoted me a fair price. As he began taking apart the engine to perform the repairs, he found several other serious issues that really needed to be addressed. He recommended repairing them because since the labor was already being done to disassemble the engine it would be more cost effective then going back in later. This is a common tactic among mechanics to increase the amount of money they earn on repair work, except that Jason physically brought me over and showed me the leaks that he found and explained what they were and how they affected performance and may lead to future problems. He also took digital photos of what he found before and after the repairs were completed. All the faulty removed parts were placed in a bin for me to keep/inspect/or throw away at my discretion. Jason at JP Importz it the most honest mechanic I have ever heard of. I compared his cost estimates with what the dealership charges, I saved nearly half the cost in parts and I have no idea how much more in labor the dealership would have charged. When you find an honest mechanic, you keep him. When you find an honest mechanic that is as capable as Jason is, you tell everyone else about him because it is practically a miracle.…

Agree with other reviewers. My car showed up couple warning symbols on the dashboard after it was rear ended, and in trying to find a good service center, I found this shop on citysearch. At first, it was hard to believe how all the reviewers left 5 stars, but after visiting them myself, I agree that they deserve 5 stars.

The owner and technician, Jason was courteous when I got there almost @ 5PM on Friday and even gave me a ride to a rental car facility.

I already recommended this place to my colleagues in Dallas/Carrolton area, and will use them in the future without hesitation.…