Seabreeze Fish Market & Grill of Plano

11/08/11

Fresh, Delicious and Helpful and Friendly

by linda05161990 at Citysearch

Don't understand the negative comments regarding rude staff. We buy fish from Seabreeze fish market routinely and always get excellent service. They offer great cooking suggestions and storing instructions so that everything stays fresh up until the time you cook it. The prices are not cheap but you get what you pay for. We've eaten there many times too and have always had excellent food even if it is the same price as upscale restaurants. You never have to wonder if the fish is fresh. They will special order things like lump crab meat and live crawfish when in season. They are expanding now and I can't wait to see the end result. They are like a neighborhood Fish Market and Restaurant to us.

09/28/11

Rude owner

by kellyc198722 at Citysearch

I love the food at Seabreeze, But like many of the previous reviews I haft to agree that the owner or whoever it is they have at the order counter is rude and doesn't like to explain anything to you if you have a question..I have been here 10 times and he is always the same.I would suggest someone with some people skills,You probably would improve business 100%

04/30/11

New Orleans seafood lover loves this place

by HKeller at Citysearch

Wow. Totally not what we expected. Great customer service and interaction with the owner. AWESOME.

At first glance, Sea Breeze looks like a fast food joint in an upscale strip mall. You order at a counter, sit down at simple tables and wait for your food. That's where the similiarity ends.

The food is beautifully plated and simply outstanding. I had the seafood stew that was perfectfully prepared - awesome tomato broth, tender mussels, shrimp. My wife had the seafood salad with REAL crab (not the krab crap others try to pass off as the real thing). My elementary-aged kids had pan fried trout, and as a testiment to SeaBreeze's quality, they ate EVERYTHING. The owner brought us some boiled crawfish to sample, again outstanding. The servers were personable and attentive.

I grew up in New Orleans and I know what good seafood is supposed to taste like. This place fits the bill, and we will be back. One of our favorite places in DFW.

03/20/11

Learn some customer service skills!

by zoo crew at Citysearch

Before going to the Sea Breeze, we thoroughly researched all the reviews on this and other sites. We assumed that the negative comments about the owner were exagerated, but we learned they were actually mild compared to our experience. We arrived with a partial party and since there was no line at the counter-serv ice, we ordered wine and appetizers and took a table to wait for our elderly grandparents to join us. They got lost , searching for this strip shopping center place, not visible from the intersection, so they called and we overheard the owner behind the market counter explain directions to them. They still weren't there 20-min. into our visit. The line started to form by now and the owner came to our table and told us we'd have to vacate the table and carry our drinks and pending appetizers to the waiting area until we could fill the table. Now, we understood that he was worried that those in line ordering may not have a table open ...but his insistance that we move, after we explained we had already ordered appetizers was beyond RUDE. Luckily, our grandparents arrived at that same moment, so he huffed-and-puffed and exhaled in frustration and walked away. As a fellow small business owner, I understand having to try to keep the tables turned, but to ask patrons to move after they've ordered? His tone and body language was coarse and accusatory. Insane. The poor bus boys seemed hard-pressed to rush us out, too. Our party had finished entrees, except for our grandmother who lingered with each bite, unhampered by the bus boys who kept checking to see if she was finished, while the owner nervously patroled the tables. Killed any interest in dessert, as we felt pressed to "leave already." Oh...and considering that our 5 entrees at around $28 each, plus appetizers, plus wine was $170 -- that's a hefty tab for counter service and an owner with a nasty "I don't like my customers but am stuck doing this for a living" attitude! It might have worked for the owner of Goff's burgers, but it's not going to work here! The food? skip the crab claws, but the seafood salad and grilled fishes were nicely done. But for the price, we'll go somewhwere else where they actually like their customers and where you can linger a bit over your food without fear of being rushed through a pricey meal or offended by the owner.

10/22/10

Mixed experience

by bobfromdallas at Citysearch

Seabreeze came onto my radar when I looked online for a place recommended for its fish and chips. Except for the refrigerated fish display case, the restaurant looked more like a fast food place than what I would call a restaurant. But that's ok - I don't mind ordering from the counter, and as long as the place and tables looked clean (which they did), I can do casual.

The menu listed "Beer Battered Fish & Chips Plate" as one of five items under the heading "Authentic New England Favorites. Includes one house side item & hush puppies." So I ordered two of those for myself and my wife. I asked for coleslaw for the sides. The man behind the counter asked "Do you want the chips as your side, or the coleslaw as your side?" I replied "The menu says the fish and chips plate comes with one side - are you saying the chips count as a side?" His answer was "Yes, if you want coleslaw as your side, its just fish without chips." I said "Well, that's not what the menu says." "He seemed miffed, and said "Fine - I'll just GIVE you the extra side." I didn't want him to feel like he was doing me any favors, so I declined, and paid extra for the coleslaw.

The food was good - not the best fish and chips I've had, but good none-the-less. Too bad it was paired with what I thought was a misleading menu and a less-than-customer-centric attitude.