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Hours:
Daily 10am-10pm
Open 365 days per year
Last updated 11.18.09
Category:
01/11/12
Terrible Experience Here...Beware!
by brad5868 at Citysearch
Horrible experience in every way. First, they told me I would only have to pay a $40 co-pay then billed me for $300. Then my wound did not heal properly and I was told they would charge me again for a wound check. I paid the $300 then received notice from them claiming I had not paid my bill. I had to find the cancelled check (which had been deposited by them only 3 days after I wrote it) and was forced to pay my bank $4 just to get a copy. They were incredibly rude and treated me like a dead-beat who wouldn't pay his bill. All their mistake and no apology. Will never set foot in the place again. Terrible experience in every way.
10/21/11
a Ripp-off, nothing but a scam
by Raba at Citysearch
asked many times about the charges before the service, kept getting vague answers. to be billed an outrageous amounts. Pure rip-off.
10/21/11
Do not go there, the worst ever. illegal billing
by samnemri at Citysearch
for a simple 20 minutes visit, they charge $360 facility fee, and another $360 fee for the er doctor, .... etc. making a total $1682.
do not fall for these thieves
06/29/11
Scam Artists. Find another Doc in the box.
by Jagged78 at Citysearch
Recently I broke my pinky finger at the joint level. It was a pretty good break but nothing that serious. Initially I didn’t know if it was a sprain or a break so I went to the ER centers of America by my work in Plano. I went up to the window and the first thing out of my mouth was if they accepted United health care. They said yes we do and all I would have to pay was a copay ($75). I said "Great". They took 3 x-rays of my finger and told me that it was a serious break that would require surgery scaring the crap out of me. They bound my hand with wrapping all the way up to my elbow! They also put my arm in a a freaking sling stating that the break could spread to my arm. HAHA! Needless to say I took that off when I left.
The next day I saw my Orthopedist in which he informed me that no surgery was needed, the wrapping and sling was ridiculous and all I had to do was tape it to my ring finger for 6 weeks.
So yesterday I receive a bill in the mail for $785. The wrapping of my hand alone was a ridiculous $450! I called and asked why my insurance wasn’t paying for this in which they answered that it was applied to my deductible. To make a long story short, come to find out that they did not take united health care and it was out of network sticking me with the whole bill. They know if they tell people this initially that the person will go elsewhere.
I have read similar stories to mine on the review boards. They will over charge you or your insurance company and will lie to you on accepting most insurance policies.
03/15/11
5 Star Service!
by Plano David at Citysearch
An amazing place! I was a bit reluctant to go here based upon some of the previous comments but I was in terrific pain from kidney stones and this was the closest place. Upon my arrival I was given a fact sheet about their in/out of network insurance policy. I don’t understand the confusion expressed by some folks. I had to wait no more than 5 minutes to be seen, they get right to you once you are in a room and take your pain very seriously. I have been so impressed with this establishment; I will always go here first before I would ever go to a hospital.
