American Gold & Silver Exch

Doesn't Recommend

liz6742

Joined 4 years ago

Dallas Gold and Silver Exchange is a rip off. My husband bought a diamond ring for me from Dallas Gold and Silver Exchange on Forest Lane 5 years ago for just under $1500. A diamond came loose, so he took the ring back to them to put it back and reset the other diamonds. When he gave it back to me, I thought they had done a poor job resetting the stones and didn't think it looked right. The diamonds looked icky. Since our 20th anniversary is coming up, I took the ring back to them and asked the guy at the counter what was wrong with it and why I didn't like it. I didn't tell him the ring came from them. He looked at it and said "well, these are really low quality cheap diamonds. It would retail for about $500." I said "Really?!? $500?? Then why did you charge my husband almost $1500 for it!!" I showed him the receipt for the original purchase and the repair. He offered to reset the diamonds again for free. The trust was gone. Dallas Gold and Silver Exchange--what crooks!

Recommends

AnnMat

Joined 3 years ago

Customer for Years. Dallas Gold and Silver has been around for years. I don’t remember the last time I went anywhere else to buy jewelry. The prices are very low and they have a wide selection of inventory.

Recommends

WillieD

Joined 4 years ago

Great Prices. This is the same company as Dallas Gold & Silver Exchange. Good company. Great prices on gold and silver bullion and rare coins.