Gui Bistro & Bar

05/07/10

Service so bad I forgot about the Sushi

by nolatraveler2010 at Citysearch

I went there a long while ago and was just retelling the story to my friend, I became so aggravated I set up an account just to write a scathing commentary on the restaurant.

In short:

I went there with a cousin of mine and some of her friends when I was visiting from out of town. It took us over an hour and a half to be seated when they seated other people around us; we had a reservation originally.

Like the previous article, we had a few pieces of sushi left from a number of rolls, no more than six pieces and the manager came over to inform us they had to charge us for the whole roll.

I understand fully the responsibililty we take on as customers to follow their "rules." However, considering that the owner (who is probably in his late 20s) never came over to apologize for making us wait so long, I felt there was room for flexibility.

Of course after a long arguement with the owner, who clearly had no idea about how to run a respectable establishment, I "finished" what was left of the rolls and left pissed off with no plan ever of returning, exept to be a dick to the owner. Which if I am ever in Dallas again, I will go out of my way to do.

Do NOT go here, go to whatever restaurant you can find across the street. I would have left Taco Bell happier than I left this restaurant. I support fully any entrepreneurer who is trying to succeed, assuming they go about it in ithe right way.

• Pros: Good Atmosphere
• Cons: Horrible Management

09/29/09

Bad sushi. bad service and horrible tuesday special

by bigfundallas at Citysearch

Went to try Gui for the first time tonight and take advantage of their $20 unlimited roll special. I am a big fan of Blue Fish, but always like to try out new sushi places when I can.

There were two of us and we were handed a menu with a selected list of rolls available for the Tuesday night special. There was also a section on the menu that read the rules for the night as follows:

1. no left over food (will charge full menu price)

2. we charge each person

3. no take out

4. must spread out the word

5. don't get too drunk

6. no drink and drive

7. don't get stomach ache

To me these rules seemed silly and not serious. We even laughed about them when we were ordering. We continued to order five rolls from the menu. None of the rolls were exceptional. We finished dinner by eating 4 1/2 of the rolls. We had 3 peices of one of the rolls left from our entire order. This place charged us full price for the entire roll which ended up being $17. I could not believe this place. We were not being wasteful, but they were unwilling to not charge us additional for the uneaten food. On principal we paid the extra charge, but they have lost my business. I will never give this place another penny.

Since they are such a stickler for rules. I am following rule #4 and spread the word. NEVER visit this place. It is a scam to make more money off of their advertized specials and the food is so not worth it.

• Pros: Cute building
• Cons: Big SCAM!!!

08/28/08

You can't ask for a better ambiance, food and customer service

by Marcellojuliano at Citysearch

Hi all, this is the place when you are looking for excelent sushi and korean dishes. No better place to take whoever you care about in your life. Beautiful inside, excellent food and customer service!

Big thanks to the owner, one of the sushi chefs that made us feel like home...

Highly recommended!

• Pros: Only pros guys! Really!

08/12/08

Really disappointing

by ecksrey at Citysearch

I went to Gui for the first time today. I like to feel out a sushi restaurant the first time I go by ordering the standard rolls - in this case, California, spicy tuna, Philadelphia, and shrimp tempura. I found that in Dallas, the quality of those rolls are indicative of the remainder of the menu. The first 3 were average and the shrimp tempura roll was way below average. The service - the waiter and waitress that I had were less than enthusiastic. A couple of guys working at the sushi bar seemed pretty cool though. There is no reason to go to Gui in a city that has Sushi Sake, Tei Tei, Fuse, Blue Fish and even Fish and Sushi Zushi all of which are much better than this restaurant . I wouldn't recommend Gui at all.

• Pros: $20 all you can eat and drink rolls and sake on Tuesday
• Cons: The food, the music is pretty lame, the waitstaff was subpar the time I went

08/09/08

Gui <3

by ChoHee at Citysearch

I have only been to Gui four times, but it is amazing <3! The price is right for the kind of taste and display for the food. The sushi is presented as an art piece, making me sad when I have to eat it since it looked really pretty. Out of all the sushi restraunts I have been to, this one has to have the most fresh fish. The service at Gui though is probably the best part. Everyone is friendly and I am surprised by how well the staff remember me, even if it has been a month or two. Kevin, the owner, is always nice and treats me very well with my family and friends. About the parking issue though, it may seem small in the front but there is a sign that says parking in the back, which is a pretty big size so I don't see why people are complaining about that issue. This restraunt though is probably my favorite restraunt of all time and I plan to go back very soon <3!

Fighting~!

Gamsahabnida (I am learning Korean and it would not let me use Hangul), Trisha Alexander

• Pros: Everything
• Cons: Nothing