Dallas >Gui Bistro & Bar
Service so bad I forgot about the Sushi.
I went there a long while ago and was just retelling the story to my friend, I became so aggravated I set up an account just to write a scathing commentary on the restaurant.
I went there with a cousin of mine and some of her friends when I was visiting from out of town. It took us over an hour and a half to be seated when they seated other people around us; we had a reservation originally.
Like the previous article, we had a few pieces of sushi left from a number of rolls, no more than six pieces and the manager came over to inform us they had to charge us for the whole roll.
I understand fully the responsibililty we take on as customers to follow their "rules." However, considering that the owner (who is probably in his late 20s) never came over to apologize for making us wait so long, I felt there was room for flexibility.
Of course after a long arguement with the owner, who clearly had no idea about how to run a respectable establishment, I "finished" what was left of the rolls and left pissed off with no plan ever of returning, exept to be a dick to the owner. Which if I am ever in Dallas again, I will go out of my way to do.
Do NOT go here, go to whatever restaurant you can find across the street. I would have left Taco Bell happier than I left this restaurant. I support fully any entrepreneurer who is trying to succeed, assuming they go about it in ithe right way.
Bad sushi. bad service and horrible tuesday special.
Went to try Gui for the first time tonight and take advantage of their $20 unlimited roll special. I am a big fan of Blue Fish, but always like to try out new sushi places when I can.
There were two of us and we were handed a menu with a selected list of rolls available for the Tuesday night special. There was also a section on the menu that read the rules for the night as follows:
1. no left over food (will charge full menu price)
2. we charge each person
3. no take out
4. must spread out the word
5. don't get too drunk
6. no drink and drive
7. don't get stomach ache
To me these rules seemed silly and not serious. We even laughed about them when we were ordering. We continued to order five rolls from the menu. None of the rolls were exceptional. We finished dinner by eating 4 1/2 of the rolls. We had 3 peices of one of the rolls left from our entire order. This place charged us full price for the entire roll which ended up being $17. I could not believe this place. We were not being wasteful, but they were unwilling to not charge us additional for the uneaten food. On principal we paid the extra charge, but they have lost my business. I will never give this place another penny.
Since they are such a stickler for rules. I am following rule #4 and spread the word. NEVER visit this place. It is a scam to make more money off of their advertized specials and the food is so not worth it.
You can't ask for a better ambiance, food and customer service.
Hi all, this is the place when you are looking for excelent sushi and korean dishes. No better place to take whoever you care about in your life. Beautiful inside, excellent food and customer service!
Big thanks to the owner, one of the sushi chefs that made us feel like home...
Really disappointing. I went to Gui for the first time today. I like to feel out a sushi restaurant the first time I go by ordering the standard rolls - in this case, California, spicy tuna, Philadelphia, and shrimp tempura. I found that in Dallas, the quality of those rolls are indicative of the remainder of the menu. The first 3 were average and the shrimp tempura roll was way below average. The service - the waiter and waitress that I had were less than enthusiastic. A couple of guys working at the sushi bar seemed pretty cool though. There is no reason to go to Gui in a city that has Sushi Sake, Tei Tei, Fuse, Blue Fish and even Fish and Sushi Zushi all of which are much better than this restaurant . I wouldn't recommend Gui at all.
I have only been to Gui four times, but it is amazing <3! The price is right for the kind of taste and display for the food. The sushi is presented as an art piece, making me sad when I have to eat it since it looked really pretty. Out of all the sushi restraunts I have been to, this one has to have the most fresh fish. The service at Gui though is probably the best part. Everyone is friendly and I am surprised by how well the staff remember me, even if it has been a month or two. Kevin, the owner, is always nice and treats me very well with my family and friends. About the parking issue though, it may seem small in the front but there is a sign that says parking in the back, which is a pretty big size so I don't see why people are complaining about that issue. This restraunt though is probably my favorite restraunt of all time and I plan to go back very soon <3!
Gamsahabnida (I am learning Korean and it would not let me use Hangul), Trisha Alexander
Great Sushi. I went to Gui on Friday night and the sushi was outstanding. They have signature rolls they make that are really unique, but watch out for the "house sauce" if you don't like anything hot & spicy. They also have a great selection of sake and offer happy hour specials after 10:00p.m.
A new favorite in Uptown. The food was impeccable!! My husband and I would visit Gui over and over again. The atmosphere was entrancing and the service was faultless. The pomagranite martini was a perfect quench for thirst after the spicy fare. I would recommend Gui over any other for sushi seekers and the adventurous at heart.
U have no idea...!!!! THE BEST!!!!.
I went to Gui with my friends and I had one of the actually best times in a long time...I have seen lot of Japanese restaurants being opened this area in uptown; but have never had the experience that i had there like nowhere else....Servers had kept mentioning about the days other than the Tuesdays, so i tried it with my friends and WE HAD BLAST LAST FRIDAY>...
If you don't go, go elsewhere where you can get some $1 sushi or something....Remember...It's only a buck.....Think about what you getting with a dollar and a RAW FISH...RAW fish for a BUCK???
Average food with very poor service!. I had to write this review after having dinner at Gui today. This was my third time there and the service was a big disappointment each and every time. Alton was my waiter twice and he was very slow and forgetful but then I noticed the others are not as good either. The sushi buffet is a joke!! They tell you to only order 2-3 rolls at a time and when you wanted to order a second round the wait time is like another another. To have dinner there will take three hours and leaving still hungry. I believe they make their money selling drinks meanwhile making people wait for their sushi "buffet". You will probably drink more liquor there than you would be eating sushi and that is exactly what they want. The food is above average however the service is downright poor. I hope they get their act together before they will go out of business like the last restaurant there.
I am sorry for the past disappointments you have had with the restaurant. We just began our Tuesday happy hour special, and we are still growing accustomed to this. We make everything fresh to order, so the wait time for the sushi bar on Tuesdays tends to be a little longer. We want to serve the freshest food to all of our customers, unlike a buffet. The reason we ask our guest to order 2-3 rolls at a time is to allow that every table is being served food. If we only concentrate on one huge order, we will keep other guests waiting longer. The special runs until 10:00 so that guests can order all of their desired food . We have many drink specials this night. These are really to bring more people. The drink specials and unlimited sake our not really profitable. They are there to keep the guests happy. As for the service, we will correct any problems. Thank you and we look forward to seeing you again.
NeVeR BEen??? A-M-A-Z-I-N-G.....
I went on a date to this restaurant with beautiful lighted tree outside absolutely made it feel like I was in LA or NY or something,because the restaurant was like a little city with full of great staffs...Soon as we walked in, the staffs and the owner greeted us like we were their regulars, and that's all how it started....
Food, drinks, and service was ....OH MY GOD!!!! Amazing....We had tried couple of rolls and entree from the Korean menu...Tony almost made a menu for us...I completely trusted his recommendations and told him to bring me what's good there, and he did it way more than as if I had ordered myself...All the staffs were very friendly and all kept stopping by to see if we were okay. Gui was just a little better version of Teppo...Price was way less than what we got...We expected like over $200 for 2 people, but the bill was under$140... What I paid for was way more than worth...Highly recommended, and I will be there this Saturday...
KEEP IT UP GUYS...YOU GUYS WiLL be Blast IN DALLAS....JUST KEEP IT UP!!!
GOOD LUCK AND WE"LL SEE YOU GUYS THIS WEEKEND...
First I would like to say Thank you. I really loved hearing how much you enjoyed your night at Gui. I am so pleased you enjoyed your food, drinks, and service. We love to make a memorable evening for our guests, and you are the kind of guest we love to see again and again. We really look forward to seeing you again!
P.S. We have a lot of space in our parking lot in the back for the next time you join us!
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