Plano >Education > Diagnostic Learning Services- ADHD & Dyslexia Testing
4011 W. Plano Parkway, Suite 104, Plano, TX | Directions 7509333.011058 -96.769967
My daughter started college in Fall 2013. We were told by the university that they needed an updated evaluation regarding her dyslexia within the last 3 years. She was 3 weeks before moving in to college and didn't know what to do. I called the place where she was originally diagnosed and they gave us 3 referral names. My daughter called all 3 that day and left a message about her situation. After the 1st return call saying she couldn't be tested until October I started searching on Google for adult dyslexia testing. I came across Diagnostic Learning Services located in Plano. Read the reviews and thought it sounds legit so I'll call them. My daughter called and left a message. Laurie Gaines called her back that night at 7pm. She set an appointment for the following Wednesday for testing. It took about 3 to 4 hours for her testing. Everyone in the office was extremely attentive and polite. I can't say enough about how pleased I am and my daughter is about this group. We met Saturday afternoon, 3 days after her testing, with Laurie and reviewed the results. The testing is very through and we also found out that she also has an additional type of dyslexia. I am thrilled that all things worked out in such a timely manner given a time crunch. I highly recommend this place! Thank you Laurie and everyone else at Diagnostic Learning Services! We will never forget what you did for us!!
Jim and Kelli Miller
I just want to tell you how pleased I was with Laurie's ability to test my son within 24 hours of my initial call. My son had a difficult time in college his freshman year. I needed to quickly determine if he had a learning disability in order to make application for accomodations at his university. I had a very tight window in which to get him tested, and Laurie made that happen.
Most importantly, Laurie turned the report around and met with me right away with the results. I found her to be extremely professional, and insightful about my son. Most importantly, she outlined EXACTLY the action items for me to do in order to help him receive additional help at his university.
I found the cost for her services to be completely in line if not better than other quotes I received.
I highly recommend Laurie and her services. She has years of experience and can "cut to the chase" with her conclusions and action plans.
Thank you Laurie!!!!
We are so glad we met Laurie! Our son was having difficulty in his 8th grade year. We had several school members test him for ADHD and they continued to tell us he didn't have it. We met with Laurie and explained our concerns and she immediately worked us in and tested him to find out he has ADHD. He is now on medication and is a changed young man! He is back on track with his school work. Thank you so much!
Unimpressed. Too expensive and not even a psychologist. I do not recommend.
Excellent Educational Resource – Two words describe our experience with Laurie Gaines ... Exceptional Professional! A proctor for my son's home school curriculum, we couldn't be more pleased with Laurie's reliability, caring nature, and focus on students' specific talents and needs. Laurie receives an overwhelming A+ from our family!
wonderful resource – We feel very fortunate to have met Laurie Gaines. We were overwhelmed with differing opinions and diagnoses for our daughter. Laurie helped to take the existing information and make sense of it all. She was a superior consultant for us, and gave us specific steps to guide us through the process in order to obtain a correct diagnosis. She is extremely knowledgable, responsive and compassionate. Through her resources and guidance, she helped to identify our child's strengths and weaknesses and provide a plan of action.
Very positive experience – When our son was struggling in school, his teacher recommended testing for learning disabilities. We were overwhelmed and did not know where to turn until a friend recommended Laurie Gaines. She was wonderful--courteous, compassionate, and understanding. She scheduled our son's testing appointment within 24 hours of our initial phone conversation. I didn't know how he would react to sitting through 3 hours of testing but Laurie established an instant rapport with him and he actually enjoyed his testing experience.
When Laurie followed up with test results, she was encouraging, informative, and truthful. I can't stress the importance of this enough. A friend of mine had her son tested with another group in town and walked away feeling insulted and discouraged.
One more thing--her prices are excellent. For those on a budget she charges much less than competitiors for the same services.
Diagnostic Testing Services – I wish to respond to the message posted on May 12, 2011 from mom2jake.....
I work with diagnosticians and psychologist from across the Dallas Ft. Worth area and find that Laurie Gaines has a superior service where she out preforms her peers in the testing industry. Specifically, her reports are well written and easy to understand by both parents and school officials. Her testing environment is comfortable and children of all ages are at ease while testing occurs.
One of the most difficult messages to hear from a testing professional is that your child has a learning disability but when Laurie discusses the findings and shares the specific results with you she also has solutions and numerous recommendations for parent and school teachers alike. Her compassion runs through every aspect of the process and I have not known an evaluator with such concern for the well-being of her students
You are welcome to call me and I will be happy to talk to you about your child and solutions to improve their educational situation and why starting with these tests are crucial. If I were in your shoes, I would want to know the results of such tests before my school has those in hand. To be empowered with the information gives the parents a position of strength. My number is 214-282-6268 please feel free to call me .
Caution: Reviews are too good to be true... – Overall, Laurie did an OK job for us. Our experience was not as good as all these reviews make it seem, and while I don't usually post reviews, I wanted to share my experience and a word of caution.
After finding these rave reviews, I contacted Laurie because I wanted to have my son tested for learning disabilities, and I didn't think my son's school could do it this year. She was very good about returning my phone calls, and explaining the testing that she would perform.
The appointment was setup with no difficulties, and the staff was courteous and friendly.
The day of the testing, Laurie was late, and she had a staff member perform some of the tests until she got there. The tests lasted about 3 hours, and they gave my son a snack in between, which he appreciated. At the end of the tests, Laurie seemed rushed, gave us a quick 'it went well’, then focused on getting paid, and quickly let us know she would contact me when the report was ready to review in about a week.
When I met her to review the report, again she seemed very preoccupied and not focused. She started to review the report with me, commenting on my son's strengths, and his struggles, until I told her the child she was referring to was not my son. Then, she excused herself, she found my son's folder, and we started over. The report was about 4 pages long, and consisted mostly of the test results and summary findings of the test results. Her interpretation of the tests was that my son had learning disabilities. There were only 2 bullet point recommendations given, and I felt these were so broad they could apply to any child. It seemed very much like a cookie-cutter report. It was very disappointing.
As far as cost, I felt the cost of the testing was too high for the service she provided, and since none of this was covered by my insurance, it hurt my pocketbook even more.
Later, I shared her report with my son's school diagnostician, and she said that these tests were very limited and outdated. She went ahead and performed more thorough testing over several days, and her results showed that my son does not have any learning disabilities. She spent over an hour showing me and explaining the different tests, the ones Laurie gave, and the ones she gave my son, and discussing the findings. I wish I had waited and let my son's school provide this service for free, but having both evaluations helped gain a better understanding of my son's abilities.
In all, the service and feedback was very rushed and impersonal. I would not recommend her to my friends.
First and foremost, I want to apologize that you did not receive the service you had expected. I wish you would have contacted me directly so that I could have been aware of your concerns and addressed them at that time. I would like to say that the tests that we administer are widely used and accepted by many of the local school districts as well as colleges and universities nation wide. On the day of the evaluation, with any student, I am reluctant to give too much information simply because I have not had the time to score and analyze the results. While sometimes I will have a "gut" feeling, it may not always be right and I do not want to send parents away with information about their child that may be misleading or just incorrect. I would appreciate the opportunity to talk with your further and answer any specific questions you have. Again, I am sorry that you do not feel that you received the attention to details or services in the way you had expected.
May 2011 - Email received from parent – It is so great to get feedback from parents, and I like to share what they are saying. Here is a recent email we received from a parent:
I just wanted to take this time to thank you for your help with testing our son. After not letting up, he has been given a 504 Plan, entrance into the school's MTA program, and the Dyslexia bundle for the TAKS testing. He is having speech once a week for 30 minutes privately. I am very hopeful for the future, and I thank you for testing him and giving me direction in what to do next.
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