10/06/09

Beware Bad Stylists, Fried Hair

by CurlyGirl9

This salon is a mess! Most stylists left all at once because they were unhappy about something. So I tried a new stylist named MaiTai, I asked for light brown highlights on my dark brown hair. My highlights came out screaming white-yellow, and my hair was FRIED and breaking off. Then the stylist actually argued with me about whether it looked good or not. My long hair will be exceptionally dry and fried until this mess grows out, which will take years. I obtained a refund and two free color corrections, but NOT much of an apology or a supply of deep conditioners that I will have to purchase for years to come. Do not go to Mokara!!

• Pros: Nice facility
• Cons: Can't count on quality

06/24/09

BAD experience!!!

by abouttown09

Don't go here! Tried to make an appintment - noone called me back. Eventually got a booking only to have the wrong day/time confirmed. Asked to speak to the manager and even she didn't get back to me. Now worth the bother and I heard most of their good people left already - go round the corner to LaMasters instead.

• Pros: Near to where I live
• Cons: Expensive, waiting for service, bad management

05/28/09

Great Salon

by amhay

I've been going to The Mokara Salon for almost a year and have always had a wonderful experience. The staff is friendly and personable and the location is convenient.

Casey has cut/colored my hair for about 6 months now and I've always been very pleased with the results. She's always attentive and very pleasant - I've never had a better stylist!

• Pros: great service, convenient location, wonderful staff
• Cons: parking