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What People Are Saying About Tuscan Floors & Remodeling
The Owner
Tuscan Floors & Remodeling
Owner
I am Erick Ab, an experienced designer and store manager for Tuscan Floor, a design store specializing in flooring for fine homes. In My 3,000 square foot showroom, you will find the finest in hand scraped hardwoods, Italian marbles and granites, Luxury carpeting and much more. We have some of the lowest prices in town. My goal is to satisfy your individual needs and to build a lifetime relationship by helping to make your home beautiful. In bringing you a diverse selection of products, an outstanding installation team and unparalleled customer service, your complete satisfaction is my…
12/31/11
Bad reviews are Fake
by WTFF at Citysearch
All of these people writing bad reviews are unashamed liars. I mean really, why would you spend over $10K on your home then come here and say they are not bonded and insured? Really? You didn't think of this until after the job was done or what? Plus, all of these reviews were written by the same person - notice none of them can spell and have very poor English. Get a life...or an education.
10/05/11
To our COMPETITORS !!
by Tuscan Floors at Citysearch
This is to let all of our great loyal and potential customers that there were many attempts to ruin the great name of our company Tuscan Floors.
I take personal pride in carrying out the great services we have always provided at the most comparative without by any means compromising on the quality of the end product.
ALL OF THE ONE STAR REVIEWS ARE PURPOSED TO DO DAMAGE TO OUR GREAT REPUTATION THAT WE BUILT OVER THE YEARS.
I DARE IF THERE IS ONE PROVE THAT TUSCAN FLOORS HAVE DONE ANY JOBS TO THE FOLLOWING NAMES:
American Pride
Autumns Love
Website Review Group
Website Reviewer
Carolina M
*ALL OUR RATINGS ARE 5 STAR AND WE WILL MAKE SURE TO ALWAYS MEET 5 STAR SERVICES.
10/04/11
Company has lost it's mojo
by Autumns Love at Citysearch
The reviews are true the contractors do not have compassion for the homes of clients. When I first went into the showroom I was overwhelmed by all the products. I spoke to Zack and he was a bit pushy for me as I like to take my time to look around not have a sales person hounding me. So After speaking with him for half an hour I reluctantly gave him my address so he can come out and the eval done. A few days later i got my quote WOW it was ok but once the guys came out to install they were not friendly and considerate. I kept quiet so they wont do anything damaging but they did scratch the doors an walls. The cleaning up part wasnt so bad but it does get rather dusty. I wait a few days later I call to say thanks but that was a stretch cause i didnt like how it turned out.
10/04/11
Company has multiple complaints
by Website Review Group at Citysearch
Dealing with Tuscan Floors and distributors I know first hand that this is not an honest, reliable business. In having work done at our home the contractors damaged items and scratched the wall, they did not keep their work space clean. After they left I had 7-11 cups around then they had to come back the next day to finish up. my guarentee was the work to be completed same day and then the cleaning crew was coming out to clean but the installers werent done. Total disappointment... Zack has to get better control over that store. With spending 10k or more you have to be cautious of whom you hire and let in your home....
In having to speak to Zack first hand he is quick to make a sale, come out do estimates and have his guys work and thats the last you here from him.
Leasson learned.
10/04/11
Aweful Experience
by Website Reviewer at Citysearch
I did not enjoy working with Tuscan Floors.
Tuscan Floors were late and they don't have quality licensed subcontractors. If something doesn't measure up, they didn't come back to make sure it is done properly. Make sure if anyone goes with this place you find out if they are bonded, insured and legal otherwise you are messed up when things go wrong
They remodeled our kitchen. They came out, did an evaluation, and then sent someone to measure everything. I dealt with Zack, and he was not professional. And the pricing is very high for the little amount of work being done. Never again
* Reviewed By: Susan Q.
* Review Date: 23 Feb 2011
* Reviewer Location: Plano, TX
Message from Tuscan Floors & Remodeling
- Granite Countertops, Tile
- Solid Hardwood, Spindles
- Engineer wood, Carpet
I am Erick Ab, an experienced designer and store manager for Tuscan Floor, a design store specializing in flooring for fine homes. In My 3,000 square foot showroom, you will find the finest in hand scraped hardwoods, Italian marbles and granites, Luxury carpeting and much more. We have some of the lowest prices in town. My goal is to satisfy your individual needs and to build a lifetime relationship by helping to make your home beautiful. In bringing you a diverse selection of products, an outstanding installation team and unparalleled customer service, your complete satisfaction is my guarantee.
Looking for wood, carpet, tile, laminate, stone or granite we have it all for you, just come in and we will not just meet but we will beat any written estimate.
