i usually see amy at the lover's location. she is awesome. i had to go for a wedding and she couldnt see me, so i wen to see liz instead. BIG MISTAKE. first of all, she had a panic attack at the sight of seeing my curly hair, then she started ripping my hair apart to comb it in order to put hi lights in, she then poked me and pulled my hair for over an hour. finally i got under the lamp to process the color and she forgot me there!! when i was done, i went to the mirror to comb my hair and it ALL started falling out. she denied any wrong doing although this has never happened before! and to top it off, my blonde hi lights were ORANGE. awful awful. i ran home crying. the manager did not do anything apart from refund me a few days later. i will never go there again!!! horrible hairdresser and horrible service.