Irving >Edohana Sushi
Don't Complain!. THIS PLACE SUCKS! My date & I went to this place on two seperate occasions. The first time we determined that the wasabi tasted frozen then thawed and the ginger wasnt fresh. But, we gave it another chance because the prices were reasonable. However, we went again last night and confirmed that our first judgement was being nice. I had a Philadelphia roll which was falling apart & the cucumber tasted mushy. My date had a Spider roll which was smaller than Spider rolls at other sushi restuarants & the meat was skimpy. His roll also was falling apart. What places my review into the "sucks" category however was the customer service. When we tried to take the rolls back for a refund the cashier proceeded to tell us that there was nothing she could do. That the manager can authorize refunds but she was in night school and could not be reached. I called today to speak with the manager, Sarah, who proceeded to give me a HUGE attitude and tell me that I was the problem, not her food and certainly not her customer service skills. She refused to give me a refund, argued with me, offered no apology & kept cutting me off. The service is HORRIBLE!!!! Never going back!
exceeded epectations by a long shot.
small little sushi restaurant. seats only about 10 tables at full capacity, it is actually targeted mainly towards pick up orders or small groups for dine in. the prices and menu is amazing though. rolls i would normally pay $12 for are about $8 here, same with the nigiri and sashimi. it is about 25%-30% cheaper than anywhere else and the quality is not sacrificed. i think it is a chain bc i have seen other locations around dfw, and i think that the menu and prices vary at each one. this one particular is my favorite, my friends and i probably eat there about once a week on average.
oh and our server/cashier girl is the best! so friendly and knows us by name. same with the sushi chefs
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