Allen >Home & Garden > Leather Sofa Co
190 E Stacy Rd # 1328, Allen, TX | Directions 7500233.126861 -96.655891
This company makes great couches as long as you don't have any plans on sitting on them. Silly me, I thought when I paid over $6,700 for a custom leather couch that I could actually use it . Not so, as soon as you start sitting on it the color will immediatly begin wearing off. To make you feel better about your your purchase they will completely ingnore your complaint and blame it on something that you did. Understand before you buy that their warranty does not cover the finish.
Cheaply Made Product/Co Doesn't stand by workmanship – First of all, it took 3 shots for them to make the ottoman I ordered in the first place. Next, they got the cording mixed up on the cushions and so I had to wait while they corrected that issue.
The color started fading really bad maybe a month after my purchase and now looks horrible.
Also, the padding they use must be crap because all of the top cushions are really crunched up. This issue started maybe a few months after my purchase. The bottom cushions are of similarly poor construction and won't stay in place on the couch.
I asked these guys if they'd correct at least the problem with the cushions and they came back with a price of $600.
Now, all I have is a 6k beanbag made of discolored cowhide.
I've asked numerous folks for help with nothing but a price tag as a response. I quit, they win. However, they can not say that they stand behind their product because they don't.
BE CAREFUL OF BOGUS REVIEWS – One unreasonable customer reviewed all five stores (he did not shop in this one) in a vindictive attempt to mislead others and slander a fine, honest company producing very high quality products. The BBB rates TLSC A+!!
Visit any of these great stores and decide for yourself.
Extremely Disappointed – My husband and I were so excited to order our furniture but as soon as it was delivered that excitement went right out the window. Not only does our sofa, chair and ottoman look cheap, it feels cheap! The leather is not stretched where it gathers so it looks really loose and crinkled, there are puckers along the seams and in the 6 weeks that we've had it, it has scratched up with minimal usage. We bought the 'premium protection plan' but are going through miles and miles of red tape just trying to get a mysterious loss of color on the ottoman fixed. At one point the store told us we could return the furniture with a 40% restocking fee but when we went to take them up on it (yes, we were that dissatisfied), they told us no.
Save yourself the time and money and look elsewhere for premium leather furniture.
Great leather furniture – Made a recent purchase from Leather Sofa Co. Have to admit I was impressed through and through. Here are the reasons why.
1. Beautifully made furniture that is priced phenomenally
for what you get. One word VALUE.
2. I got to choose the style, color, legs and I got it in three
3. Built from scratch here in TX. I know that it is not
always practical or possible to buy an American built
product but I love the fact that my sofa kept a fellow
Just do yourself a favor and go see Chris (salesman) and he can help you make your room beautiful like mine!
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