Dallas >> Prestigious Pets
I contacted Prestigious Pets on a
Tuesday, hoping to set up daily walks starting the next Monday. The walks would be daily, Monday through Friday. They set up an appointment to meet my dogs on Thursday. We met on Thursday and everything was fine. I gave them a check for the first week, and I gave them 2 sets of keys to my condo.
In the contract with Prestigious Pets, it states that there will be a 4% charge on credit card payments. It was my understanding that such a charge is illegal in Texas. So on Friday I sent them an email telling them that they could access the Texas Attorney General’s website to confirm that this is illegal.
Please note: I was not going to pay by credit card since I did not want to pay the additional 4%. I told them that I would be paying by check.
On Saturday morning, I received an email stating that they would not be able to walk my dogs. This gave me less than 48 hours to find a replacement.
It is hard for me to fathom the unprofessional and irresponsible behavior of this company. I tried to contact them twice to see what the problem was, and they did not respond. Clearly this “company” (I use the word loosely) has something to hide. So now I will file a complaint with the Texas Attorney General, and I will provide him with a copy of the contract describing the illegal charge.
I would suggest staying away from this company. I hate that they have copies of my keys. I’m worried for the safety of my pets and my property.
David is incredible. Miller, our then 8-month old terrier, is a definite handful. David reported no trouble with the terror, I mean terrier. Miller was clearly very happy with his care. David did two 30 minute walks in the morning and in the evening with playtime and breakfast/dinner. He also came over mid-day for 30 minutes of outdoor playtime. $18 a visit was well worth it for all the attention and love he provided for Miller while in the security of my home. David also watered two indoor plants and collected the mail and newspapers. I was so surprised to see he even vacuumed my floor where Miller tracked in some dirt. I really didn't expect that, but appreciated the extra step. My main priority was that Miller was in good hands and he definitely was. I do not travel often, but when I do David is my first choice. Thank you.
Prestigious Pets has excellent staff and they all are really good at taking care of the animals. I have had a really good experience with them.
I highly recommend it.. I am so happy to have found Prestigious Pet Care. I highly recommend it. The service is top notch.
I like them!!!. We have been clients of Prestigious Pets for about 5 years and find them to be very dependable and flexible. Even when Kalle can't personally be there for our dog she has a well-trained employee who knows our dog's routine and can fill in for her. It is obvious that PP really loves our dog and takes excellent care of him - especially when it comes to giving good suggestions on alternative treatments when he has been sick. - BG- Arts District
Love, love, love the Prestigious Pets team. More importantly, Soda the mystery mutt, does too! These guys are amazing, really. I've been using them for 2 years and my only regret is not calling them sooner. We used to live in Park Cities in a big floor through and I had a ton of time to walk Soda myself. But then we moved to downtown to a smaller place and to a job with a way longer commute. So we met with Prestigious, gave them the key and sent her Soda with them.
So far I've changed her walking schedule around my work schedule about 10 different times and it was never a problem. I've changed her walk schedule around Soda's cancer treatment schedule. I even emailed on a Friday afternoon to have them walk Soda on a Saturday when the husband and I had to go out all day. Never ever a problem for these guys. They always accommodate her. I even had a doggie guest over last Christmas and New Years who was a little grumpy about her mom going off and leaving her with an awful 60 lb hound dog. Prestigious Pets let Lulu come along with Soda and turned her into a group walking convert.
Group walks make Soda SO happy. She loves her doggie friends and it has been excellent socialization for her. She gets great exercise, treats and water during the day when I'm gone. Even when my schedule changed whereby I could walk the monster myself - I kept sending her out with her walker and doggie friends. She just loves it so much. She sits by the door starting in the early afternoon and waits for Jennifer. She hears her when she puts his key in the front door (the same way she hears the refrigerator door open from downstairs) and starts wagging her tail at the door.
Soda can't be boarded anymore because of her illness (can't take the kennel cough vaccine that is required for boarding) but if I need to leave her home, I will gladly call these guys for pet sitting.
These guys are excellent and I can't recommend them highly enough. There's a lot of dog walkers in Dallas and this part of downtown in particular, but you will be very pleased if you pick Prestigious Pets.
Good Kitty Care!!. Run, don't walk is right! I would not trust my felines with anyone else. They always take great care of Buster, Beckett, Frick and Frack! Message me if you have any questions about Kalle's company. I am a great reference.
Thumbs Up!!! PHONE NUMBER 214-912-7799. Great company- the staff really loves their "babies"
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