DeSoto >Allstate Transmission and Auto Repair
1605 N Hampton Rd, Desoto, TX | Directions 7511532.621049 -96.85714
Monday - Friday 7:30 AM - 6:00 PM
Honest Shop, excellent service, have never been sold anything I didn't need. Several times I thought I was in for a larger repair and they surprised me by finding something much smaller that corrected the problem. All my family and friends take their vehicles here, these guys really rock! I recommend them highly to anyone.
My husband drove my car to the shop (in first gear) and after a test drive, the only issue was a sensor that had come unplugged. They plugged it back in and didn't charge him anything. My husband worked in automotive management for years and came home bragging about the service he received from Bill. Awesome service both on the phone and in person. I will definitely suggest this location to anyone needing repairs done to their cars and will go back again the next time I have an issue.
Their compassion made me feel like they cared about me, my car, and my situation. It is hard to find that kind of service anymore...it reminded me of the good old days back in the 1970s when my dad took me, as a boy, to a small local auto shop.
I called the Desoto location on a Monday (not sure who I talked to) and asked for a quote to repair/replace my transmission. Most places would have given me quotes and that would be it. Instead, I was asked a series of questions about what I had been experiencing. He said it sounded like an electrical issue and that if I would bring it in the next day; they could lookat it free of charge. When told the hours of operation, I looked at the clock, and they had been closed for 30 minutes. I was shocked that anyoneeven answered the phone after hours. The next morning, my husband drove my car to the shop (in first gear) and after a test drive, the only issue was a sensor that had come unplugged. They plugged it back in and didn't charge him anything. My husband worked in automotive management for years and came home bragging about the service he received from Bill. Awesome service both on the phone and in person. I will definitely suggest this location to anyone needing repairs done to their cars and will go back again the next time I have an issue.
Allstate Transmission took great care of me. Very good customer service and work. They had my transmission fixed in just a day and it works perfect. They were honest and friendly and I couldn't be more pleased. Also, the first shop I've been in that was that clean and didn't smell like a grease bucket. First Class!
We discussed prior to work. the company was very flexible, cooperative.
The attendant was very understanding to my needs and helpful during a very stressful time. I will refer my friends, regardless how far.
I have used Allstate Transmission & Auto Repair three times, it has been a good experience each time. The last two times I worked with Tony, and Tony has always been great. The first time wasn't that great of an experience, and I wasn't going to go back there, but Tony handled the situation. Now I am very comfortable going back and comfortable recommending them. The two times previously I went to them because my engine was leaking oil. They needed to replace a bunch of seals. The last time I went there because I had a radiator that needed repairs. I think their manager Tony really understands customer service. The first guy I saw was rude and disrespectful, but Tony took care of it. Tony is very respectful of customers. He had the work done, and if there was an issue he made sure it was taken care of. It is good work.
This is an awesome place to have your vehicle repaired! I thought I needed a new transmission, because it stopped shifting completely. Several other places told me my transmission needed to be rebuilt with costs ranging from $1200 to $1800. Allstate checked my vehicle out and found the problem to be a small electrical part, the whole process took only about 90 minutes and the repair only cost me just under $97. My car runs perfectly now, I am so happy I found these guys! I will definitely be bringing my vehicle back here for all my maintenance and future repairs. It was obvious to me this is a business with extraordinary ethics, very professional, with extremely nice people. THANK YOU ALLSTATE!!!!!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Allstate Transmission and Auto Repair on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.