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(972) 492-6165
2910 E Trinity Mills Rd
Carrollton,
TX
75006
32.9869
-96.8512
Neighborhoods: Southwest, Southwest Carrollton
Years in business
Established in 1982
Hours:
Mon-Sat 10am-9pm
Sun Noon-6pm
Last updated 2.06.12
Category:
Wholesale Aquariums, Pet Services, Aquariums, Pet Stores, Tropical Fish
What People Are Saying About Dallas North Aquarium
11/12/11
Lacking customer service
by Vipdallas at Citysearch
This place does have a friendly staff, but management is poor. I bought a fish site unseen over the phone. It was a showpiece for a 250 gallon saltwater oceanic tank. They said i could keep it there until my water and rocks finished curing. Three days after i went in and bought another fish they sold my centerpiece. Management made a halfhearted effort and basically said we look for another one but probably wont be as big. Great answer as a replacement.
06/03/11
Great place to do business!
by kmccown at Citysearch
I recently purchased at 210 gallon marine aquarium from DNA. I worked directly with the owner, John, on the sale. From the point of talking through what I wanted, getting it out there and set up, to support after the sale, he has been fantastic. Always makes as much time as I need for questions, and I never feel rushed. His people have been great too. Always very attentive and educated on their products, as well as the fish they sell. Every time I walk in the store I am treated very, very well, and never feel pressured to buy. These guys have a wide variety of fish as will as equipment. I have been to a few other places, and have found none with such exceptional service, as well as a very clean store. I am picky about where I spend my money. Folks that act that they don't care, don't get it. Doing business with DNA is a pleasure.
04/11/11
Awesome Stuff
by MervinB at Citysearch
Just a short note on how well i enjoyed dealing with Dallas North Aquarium. The 10 Mexican dwarf crays that I purchased from you are doing so well, I put another order in for 12 more of them on Sunday. The service I got was A+ in my book. John, Abby, and Rico made my first time trip great and made me wanting to come back again, which I will do. I believe I will become one of your regular customers. Also I love all your aquarium tanks for sale. I believe that I have found my second home. lol Thanks 100% for helping me.
01/07/11
Best Aquarium Store Around!
by gadderoni at Citysearch
I LOVE LOVE LOVE this store!!! They have an incredibly knowledgeable staff and are always around to help – unlike at many standard pet stores, i.e. Petsmart, where you can never find anyone to assist you and you end up knowing more about fish and aquariums than the employees themselves. Even if you do not have an aquarium, this store is still a place you can go to just visit and look at the amazing selection of fish. My husband and I often go and spend hours just looking at all of the exotic fish. Free entertainment! :-) Pricing is as to be expected. It is a specialty aquarium store, so the prices typically are a little higher than just buying products at Petsmart. However, the selection is absolutely amazing compared to Petsmart, Petco, etc. I highly highly recommend the Dallas North Aquarium for any of your aquarium purchases!
09/21/10
POOR CUSTOMER SERVICE
by gene e at Citysearch
I went to the store and it was empty. The salesman were just standing there like zombies. It took me 15 minutes to contact a salesman. When i asked a question they were RUDE and did not know their product. Please find a stoe that will give you good CUSTOMER CARE.
@dnaquarium |