10/14/09

Great Job!

by LeighF

This is gonna be short and sweet.

There are only a few things that you want to know before hiring movers...but those things are VERY important. After getting jipped in a BIG way last year by my movers, I was determined to find some decent, honest movers that wouldn't break my pocket book.

Pat myself on the back...success....thanks to you, my yelp buddies ;) Monica M. definitely sealed the deal with her rave reviews...and it served me well :)

Did they provide a quick and accurate quote? Yes..yes they did...with NO hidden fees or agenda's

Were they on time? Actually no, but how they handled it saved them from losing a star. I had to change my moving time at the last mnute due to hiccups getting my keys to the new place.....but they obliged to the change without any hassle at all. Unfortunately, one of their crews got help up at one of their locations....so they were running behind getting to us, but they offered us tons of other options they could do for us that day or even the next day...so that we were not inconvenienced any more than that. And they were polite, apologetic and sincere. And it turned out they were hardly late at all.....good business sense people, take notes!

Were they fast?? I was skeptical just how fast they would be with only a 3 man crew....cause I have a TON of stuff and the first location had the obstacles of elevators and LONG hallway walks.....yet, in less than 3 hours I was completely moved.

Were they expensive?? NOOOOOOO!!!! They were the best quote by far, and at the end they stayed true to their quote, and I paid less than I had budgeted for!! (last year my movers charged me 3 times the quote once the move was finished....so i was really careful this time)

NOthing was broken or scratched, they wrapped all the furniture, they were nice and polite......and I will use them again. As well as refer them to all my friends and family.

Bravo AB Moving, you restored my faith in movers.

• Pros: Fast
• Cons: NONE!!!!

09/10/08

Don't do it

by KrubNala

Make sure you keep all of your documentation. They'll add on charges at the last minute when you're cornered and cannot get anyone else. Their "President" Kenny is a phony and a first class snake in the grass. The movers, however, did an excellent job. Kenny's a liar and cannot be trusted!

09/03/08

Great experience!!!!!

by myno1mover

First off, I have never taken the time to write a review of a company- either good or bad- This company though went beyond any expectations I had, beyond what any other company has ever done. So I decided to let the world know how grateful and how highly I think of their commitment to service. A lot of other companies in a lot of other industries could learn valuable lessons from these guys. They conduct business at a level that is higher than I thought still existed. And yes, I did read the other reviews and I can only comment on my experience. Here are the particulars--- We had been planning our move from Dallas to the Southlake area for over three months, and had scheduled our move with AB a month in advance. Due to problems with closing on our home we had to re-schedule our move 2 times at the last minute. They accommodated this without any penalty even though we know it had to have cost them business. Then after loading our belonging on our day of the move we were informed we would not be allowed to move into our new home for another day. Again they accommodated us and held everything overnight. Two other problems arose that they immediately took care of. Their employees made us feel that it was their priviledge to be our movers and treated all of our belongings like it was their own. We were especially impressed with the care they took. Our overall experience with them was A+++. Our whole move was a comedy of errors from the realtor, to the utility company, to the title company of the other buyers. AB Moving's professionalism made all those problems easier to deal with. And because of that I have taken the time to write out this review of praise. Special thanks go out to Frank's crew. We will refer you to anyone/everyone in the future. Thanks again!