Garland >Club Hill Animal Clinic
Dr. DeWitt is a fantastic vet. She has cared for all of our animals for over 20 years and has never been anything but kind and professional to us and our cats. I have never once seen her try to distract us during vaccinations. I always stand and watch and I always see her administer them. I have never felt she was being anything but honest to us or trying to "cut corners." I'm sorry if employees are disgruntled, but she is a fantastic vet in my eyes and I will never go to anyone else as long as I have the option to go to her. I also had a cat that she stayed all night with when his heart was failing. That, above all else, proves to me that she cares.
Great Vet? Watch more closely with vaccines!. Granted all the reviews on most of the Dr's caring is true. She does seem to pull that rabbit out of the hat in making even the worst cases better. BUT... as other reviews have pointed out, (not counting disgruntled fired employees, I quit on my own), she does cut corners. The vaccination issue is a big one. If the owner is standing too close to where she gives the vaccines she'll ask them to go up and talk to the pet and then pocket the vaccine. this is done several times a day and not just older pets. Have seen it done on 1 and 2 yr old pets also. So my advice is if you're going for vaccines..STAND WHERE YOU CAN SEE EVERY MOVE! If you do as she says then quickly walk back to the other end. I think this is appaling. It's not just regular vaccines but the RABIES! Would you want to get bit by a pet and be unsure of that? Everything the others said is true. Never says good job!
Simply the most caring facility there is!!!.
Dr. Jan has been our primary care vet for 15 years. Not for dozens of pets...for us it was just one dog. A few months back, it was time to say good bye to our little girl. They handled it sensitively and professionally.
Our experience has always been nothing but the best. Many years ago, our dog made a break for it and was struck by a car. That she made a full recovery can only be attributed to the skill and caring of Dr. Jan and her staff. If certain employees are sour grapes, it can only be because Dr. Jan holds herself to a higher standard and expects the same from her employees. Those who can not rise to the challenge need to go work elsewhere.
Yesterday, we picked up a new family member at the Garland pound and he too will be going to Dr. Jan for his care. In this day and age, there are plenty of places to go; maybe some are even cheaper...I don't know. What I do know is that our most recent addition will be going to Dr. Jan for all his care.
A good experience.
My dog had a minor emergency Saturday morning. Dr Jan took immediate care of her with knowledge, compassion and when the situation called for i,t humor.
Staffer, Tandy was great aboout getting us scheduled that busy busy morning. I could tell she wanted to be sure we were taken care of. She showed alot of concern about a sick dog too.
My dog was scared and in pain and the technician, Quinton, was great with her. He held her and made her feel secure so the doctor could work on her. He also petted her and talked to her to make her feel better.
DR. JAN'S EXPERIENCE & HONESTY SAVED CAT. My co-worker took cat to East Lake Vet, they did blood test & organ function, vet that is no longer there said cat was last stages of kidney failure, cat was not wanting to eat & when he did he threw up. Dr Jan, at Club Hill, said test results might be off due to stress, etc, she had us try glob of real butter in top of cats mouth, cat threw up few small fur balls and then after 3rd butter glob on day 3 threw up huge (dont know how) fur ball, has been eating, pooping, no more throw up for almost a year now. Dr, Jan used her years of experience & made this suggestion. We were going to put cat to sleep to keep it from suffering, glad we got Dr. Jan's opinion.
Clubhill Animal Clinic is the Best, Dr. Jan is the best.
I have known Dr. Jan Dewitt for 23 years. There is no person I respect more. She has taken care of dozens of pets of mine for two decades. She is the only vet I know who kisses my pet on the head before administering euthanasia. We have been through it all together..life death and everything in between. If you have a very sick one, she will sleep at the clinic with it furthering her already 80 hour work week. I see when she leaves in the morning and see when she gets home at 10 o'clock at nite. Most of us could not follow her around for a week...we would just quit.
Dr. Jan has bad knees that hurt her, she still works. After that long day she took a small kitten home with her to keep it alive for the night.
She has never said a cross word to me. Their clinic has given me donated medicine and pet food when I was jobless and could not pay for treatment of my pet.
Their clinic staff is good not perfect. Certain personnel have been with her for many years, they are great people in their own. I have used one as a highly qualified pet sitter. She was great. Dr. Jan runs a small business, whites the checks, remodeled her building and takes care of personnel issues. Sorry to those of you who want coffee in the waiting room. They are saving lives instead.
You want to arm wrestle about my opinion go ahead. My name is John W. I don't take my animals any where else. You whiners should be shamed. Instead, why don't you pick them up some sub sandwiches for lunch so they can actually take a break and eat while they are saving your pets life!
Being that this is a review regarding service.....not employment I would like to say Dr. Dewitt is the best vet in Texas by far! She has clients that travel from all over to see her just because they cannot find a vet like her. If you live anywhere near her, you would be a fool to not use her. Dr. Dewitt puts her profession first! She cares so deeply for the animals and gives it 100% for each and every one. If you have worked for her in the past, you will know she is not the best with handling dumb people who do not have any comprehension. The requirements for working with her are simple..... LISTEN, Know how to spell and don't just stand around, find something that needs to be done. Sorry you had such a bad experience, maybe you all should search for a different line of work. Dr. Dewitt has over 15,000 clients and is the busiest VET in Garland! It is not easy in that fast paced environment and apparently not for everyone. If you are looking for a brilliant vet with compassion, you've found the place! Regardless of what past employees have said on these reviews, her work far surpasses anything anyone can say negative. She is amazing! Another vet here in Garland once said "if she can't save them, no one can." That alone outweighs all the negative posts! Again, it's about the service she provides to your animal, not how she manages her clinic.!
The Best Pet Care We Ever Had.
We have gone to Club Hill Animal Clinic way before Dr. DeWitt arrived, so that gives you perspective on longevity.
Dr. DeWitt and her staff have continually given us (and our total of 6 cats over the years) the best and most caring of service. Dr. DeWitt always impressed us with her care and love of felines, as that is often an issue with other vets. She has given each and every one of our pets the best of care in the best and the worst of times. She saw all of our cats through their lives and helped them on when their time had come. She have never been anything less than caring, considerate, informative, and patient! We will recommend her now and always.
DR DEWITT IS A TERRIBLE VET, and a TERRIBLE EMPLOYER!. Haha, it is hilarious how nieve people are, only look at the outside instead of whats inside. I worked for Dr. DeWitt for over a year, the whole time I worked there, she treated her staff terrible, she doesnt care because she knows that she can get away with whatever, that is that dr God mentality I guess. She does not vaccinate all of the pets that come in for vaccinations, but yet she does still charge for it. Ask yourself this, how many times have you gone into Club Hill Animal Clinic, and left asking yourself, did she give the vaccination? I dont remember seeing her give it, to which the staff replies ( which this is what dr. d tells the staff to say) "sometimes we just get to talking and I do it so fast that the owner doesnt see me do it." Sorry to inform you Clients, but you are being made a fool, because she really isnt giving them, plenty of her staff have seen it. BTW she does only care about the money obviously. The story about her leaving dead animals on the machine is true, she does it all the time so she can charge more for time spent. I quit on my own, so this is not a pissed fired employ i quit after finding out what a horrible person she is. She also didnt pay me my last check after quitting, what a great person she is (sarcasm).
BEST VET IN THE METROPLEX. A friend referred me to this vet years ago, and yes despite the many people in the waiting area, I have not regretted going there one time. She is great with the animals and their owners. Tells you everything that is going on with your pet. She has taken my cat that was very sick home with her so it could get round the clock care. Ever heard of another vet doing that? She has saved another one of my cats at least 3 times (he likes to get in fights), and she has had to put down 3 of my animals that were beyond saving and each time she was very compassionate and acted like they were all HER own. Didnt even ask for payment on each occasion because she knows how upsetting it is for the owner so she just lets you leave afterwards and pay later. She definitely doesnt do what she does for the money, you can tell this lady just loves all animals. I dred the day when she retires, because I will NEVER find another one like her. As for the disgruntled employees, are any of us ever satisfied with our boss?
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