1080 E Highway 121, Lewisville, TX | Directions 7505733.044607 -96.970848
Golden Tree removed 2 trees & trimmed 2 trees. One of the trees removed was between our house & neighbors, it was over 2 stories high. Were very careful! Did an excellent job. I highly recommend! Over 40+ recommendations for them on our local TC FB page
You were recomended by 2 of my neighbors. I called to get an estimate for top soil to be delivered. The person on the phone was very rude. I was shocked that your price was doubled then what my other estimates have been. When I asked why the price was so much more she just said very rude "that is are price and no we are not flexible on this" . I said thank you but will have to use someone else. She then just hung up. Very rude and poor customer service.
Absolutely love them!! My husband and I just bought a new house and it came with some unsightly stumps I called several companies out to get estimates and Golden Tree was the best pricing and had the friendliest sales person. They came out last weekend to do the stumps and it looks amazing now. They also trimmed up a couple of the trees around the house, my husband was so happy that they didn't butcher them like the neighbors tree company did to theirs. I would recommend using these guys again and again. We also went by their location to pick out mulch and stones so we can work on our flower beds next weekend! I feel like this company is going to be my new best friend this season!
NOT recommended! – JOB NOT FINISHED AND OWNER HAS AN ATTITUDE
From the beginning the owner had a rude attitude, but I needed the job done fast. They did the job on Saturday and the crew told me that a second crew would grind/remove the stumps on Monday. They never came back. It took the owner 3 weeks and 2 phone calls from me to respond. At which point he gave me a lot of excuses. Ultimately telling me it would cost me more. I had already removed 2 of the 4 stumps myself. He did not offer to refund any money, just kept giving me excues with "attitude." This was not my first tree removal experience. Every tree compnay in the past knows when you ask for tree removal, you want the entire tree gone! NO, you don't want the stump. I have used the company called "1-2-Tree" in the past and have been very satisfied. They compelete the job. I should have waited a few days for them to schedule me in vs. getting in a hurry and hiring an unprofessional company who didn't complete the job!
Will never use again – Last year we had Golden Tree Maintenance deliver a large truckload of mulch to our residence. We gave specific directions as to where to place the mulch in the yard if we were not at home when they arrived, and to knock and we would show him exactly where if we were home. When he arrived he didn't knock and instead of putting the mulch IN our yard as specified he dumped the entire load in the street (on top of that it was on the wrong side of the house.) We ran out there as he was in the process and he didn't stop when we told him to. If the driver had any common sense he would have realized he couldn't dump the mulch where he did because we live on a blind curve where you can't see whats in front of you until the last second. I am a 67 year old male with a heart condition, my wife had just had shoulder surgery, my son had only been home from Iraq for 4 days, and my daughter had to hand shovel the entire load into the yard ourselves. My wife called Golden Tree immediately after the delivery while the driver was still here to complain. We were given no discount for the mulch, we were still charged a delivery fee, and no one offered to help right the mistake that was made by THEIR employee. I will NEVER use this company again.
Awesome service - very responsive – I have experienced EXCELLENT SERVICE every time I have used Golden Tree. Whether I go there and pick up or have a load delivered, they are always responsive, courteous and willing to help calculate material requirements and even make suggestions to save money on a project. I am a very happy Golden Tree customer and I will keep coming back.
Not Honest. – (1)They quoted me one price then charged me another price. The reason I went to the company is because my neighbor told me he was having his trees removed next week for a good price. So I called and the salesman came out to my house while I was at work and told me the total price over the phone. After removing my trees they added another 200$ to the salesman quote. Make sure you get a quote in writing so you don't get screwed. The owner reduced the price to the first quote after being extremely rude to me, calling me a lier, and insulting me over and over. (2) also make sure they quote you for clean up because they will make a mess if you have (small-med. sized) trees removed. It took me over 10 bags of woodchips weighing in around 60 pds to do a decent clean-up. (3) They also will spread so many woodchips around that they will cover up some of the roots they are suppose to be removing. (4) They took almost 2 weeks to grind my stumps after they cut the trees down. After telling me over 5 times they would come. (5) They tore my yard up with this huge stump grinder and I had to replace my entire yard.
Golden Tree Maintenance A+ Service – Golden Tree Maintenance of Lewisville removed a large tree from my front yard. They arrived on time, were courteous and professional and had the tree down in no time at all. I would reccomend this company for any tree servicing needs.
Not to be trusted – Brian Grady from the company came out to provide an estimate for my neighbor to have some storm-damaged limbs removed from her trees. After he was done with her, he also provided me with an estimate to have 2 trees removed to the ground from my property as well as another one pruned down to the last branch on the tree. I made it clear I wanted the one branch left behind because it was the only source of privacy for my back yard...as it blocked the view to the house behind me which is a 2-story home.. The work on my property was to be done in the winter, as he advised their rates are much cheaper in the winter due to it being their slow season.
The crew came out the following week to work on the neighbor's trees and ended up cutting down the one branch I wanted to keep on MY tree. They provided no notice, no warning, and crossed my privacy fence to cut the limb from my tree. Now that 20 year old limb is gone, nothing can be done to put it back. Furthermore, they spent more time working on my tree-limb, and failed to remove the branches they were supposed to remove from the neighbor's trees.
MAKE SURE THEY PUT IN WRITING WITH A DIAGRAM WHAT WORK IS TO BE PERFORMED PRIOR TO SIGNING A CONTRACT OR ORDERING WORK BE DONE!!!!
Super GREAT Service – Golden Tree Maintenance did a FANTASTIC job on the tree in my front yard. I don't think the tree had ever been professionally trimmed and I know for sure it hadn't been trimmed in the past 4 years and it was a mess. Dead branches, overgrowth etc. When I pulled up in front of my house I was floored! It was absolutely awesome. And the tree just seemed so happy! There wasnt a trace that anyone had even been there except for the beautiful tree. GREAT JOB GUYS!!!! that makes at least 5 houses on our street who all use you and I must say, our street looks terriffic! I will recommend you to everyone I know!
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