(972) 424-9207
1400 G Ave
Plano,
TX
75074
33.0185
-96.7048
Neighborhood: Kendricks
11/02/09
Not a trustyworthy place to pawn valuables
by Karat56 at Citysearch
I used this shop twice - once I sold them several loose semi-precious gemstones (at a huge bargain). I have no complaints with that transaction. A few months later, I was in need of a quick loan and brought in two heirloom watches (one was 18K gold and the other was platinum and diamonds -- total value well over $20,000). My loan was only $800, but I had every intention of returning for my watches. On the final day, I was running late getting to the shop so I called to say that I was coming over. In case I was late, I asked if I could come in the morning and was told that I could. When I came in the next day, I was told that the owner had changed his mind and was keeping the watches. I called around and found out that it was standard practice by reputable pawn shops to allow a one month grace period. So I called the agency that issued the store's business license and filed a written complaint. All I had wanted to do was pay my loan and retrieve my watches. The licensing bureau contacted the store and I was advised later that I could go by the store and pick up my watches. So...I did -- and paid off the loan. However, they literally tried to steal my watches and would have gotten away with it had I not taken action. I happened to see the online listing for this store and felt that I had a responsibility to alert others to be careful when dealing with Texas Jewelry & Loan in Plano.
- Pros: location
- Cons: tacky interior, can't trust owners
01/12/09
I lived in Plano 20 years and this shop has been here since I have and it is the only shop I go to.
by hunting0921 at Citysearch
I love going to this shop I have lived in Plano 20 years and I am know known by name in this store, and it is all family that work the store and every family member is super nice, and helpful. They have been there for me for all my loan, and buying needs over the last 20 years really can't ask for anything more!
- Pros: Great Prices, Friendly Staff,
04/15/08
YIKES! Beware!
by Geoff2028 at Citysearch
OH MY GOSH! This place was behind the Home Depot in Plano (scary place after dark) and I decided to stop. Junk was scattered everywhere! Musty smelling, like old wet clothes and cigarettes! I did see a few things that caught my eye, but I was never even acknowledged when I walked in the door. So I did not even bother to haggle with them over their OUTRAGEOUS prices! Steer clear, and certainly do not go after dark!
- Pros: Had a bunch of "things", but they were just that...THINGS. Not organized. Junky.
- Cons: Dirty, Junky, NO SERVICE, Bad Part of Town, Outrageous Prices.
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