09/29/09

Careful here

by Mark Thompson

Took my stereo receiver in. After 6 weeks I finally called them to see what was up. They finally got around to it but I think I see the same probably starting to happen again, which means they didn't fis it.

Then I called for an in home video hookup. "Oh sure" they said. After several calls and no call backs I moved on.

02/25/09

Scam!!! Stay away from this company!!!

by Granik

These people sold me a Mitsubishi lamp for $150 more than manufacture price!! I called them and told them the price was $395 and I was charged$550, I was told it's because this is what they paid for it!!!!

• Pros: are you kidding?
• Cons: every thing

01/21/09

quick service for GOOD tv's, highly recommended by me and David.

by jasonfuller

Have any of you ever heard of buying a lemon product...? I was watching the cowboys game vs the eagles and my philips 50PF9630D/37 popped and went out. After that my tv wouldnt work what so ever. i then looked up any local tv repair place to get it looked at ASAP, and i found this Sartor TV and Video, and noticed all the reviews and how crappy you all said they were. after i had called several other places, they all said pretty much the same thing, that the tv would take about a week to repair at best. so i talked to my friend David for any advice on what to do, if he knew some place that could solve my problem before i lose my mind. he referenced the Sartor TV and Video and i asked him about the reviews, he said that they were probably just people looking for a reason to point the finger, and that they just had bad luck with their tv repair experience. He said it took them 3 days to come to the house, pick up the tv, and bring it back working good as new. so i called them, spoke to Jesse, and he sounded frustrated, but i could understand why.(With all these people getting mad at him for the manufacturers run-around). anyways, i got it scheduled for that same day, and i was worried when they had to pick it up. they said THAT THE PROBLEM WAS SERIOUS AND WOULD NEED SOME TESTING. So i let them take it, and they tech their must have been good because i got my tv the next afternoon, and i havent had a problem since. SO TO ALL YOU GUYS WHO HAVE HAD BAD EXPERIENCES WITH THEM, PUT YOURSELF IN THEIR SHOES AND HAVE SOME PATIENCE, ITS NOT MAGIC PEOPLE, ITS ELECTRONIC REPAIR. HAVENT YOU NOTICED THAT MOST OTHER ELECTRONICS EITHER GET REPLACED OR YOU HAVE TO SEND THEM OFF FOR 4-6 WEEKS FOR SOME PLACE, SOME WHERE TO HOPEFULLY FIX IT?. yall need to get real and stfu. IF YOU HAVE ANY COMMEMTS, PLEASE EMAIL ME

• Pros: fast, quality service
• Cons: yalls bad reviews