Cloud 9 Salon And Spa

Vikki R.

Joined 8 months ago

If you are looking for a great stylists you need to to see Patti Watson!! I have never been more pleased with my color and the cut/style is amazing!! You will thank me for the reference as soon as she gives you a shampoo!! Go see her, you won't be sorry!!!

Donna S.

Joined 9 months ago

Patti Watson at Cloud 9 does a fantastic job! I love my color and cut. I will definitely continue to use Patti Ann. Wonderful surroundings, just a great experience.

Recommends

Lauren B.

Joined 1 year ago

My Experience at Cloud 9. I have been a customer at Cloud 9 for over 15 years. Kim and Nathan have both taken care of my hair. I have also had other services- including manicures, pedicures, etc. My mother-in-law has seen Lacey for hair services for several years as well. I look forward to visiting the salon every month and I am never anything but completely happy and satisified when I leave. The staff is friendly and professional. Best of all... I can say I have loved my hair for the last 15 years!

Recommends

Tracy F.

Joined 1 year ago

Great Salon. Cloud 9 is a great salon! Kim has been taking care of my hair for a few years now. I found her after having a bad experience with my previous hairdresser of 7 years. My hair is always natural looking and never obvious that it was just cut or colored.

All of the staff I have been in contact with at Cloud 9 have been friendly and welcoming. The atmoshpere is cheerful and upbeat. The only drawback is the salon gets quite noisy at times, but the service and staff more than make up for it.

So far, I have only had hair services, however, I look forward to checking out and experiencing Cloud 9's other spa services.

Doesn't Recommend

marilyn m.

Joined 1 year ago

BAD COLOR/STYLIST. went to one of the stylist there, spoke all about the color i wanted, lowlights, highlights, and a haircuit. The color was extremely wrong, it was so dark which I have never had in my entire 50 yrs plus life. The haircuit was totally horrible, I had pictures and kept the picture out while she was cutting it. OMG...it was so chopped up , she said it needed thinning, used a scissors and razor, well every time i woke up i had little cowlicks all over my head...she knew i was not happy, but she charged me anyways. The color is horrible, I had to go to another salon and pay much more to get it fixed. Not sure where that stylists got her license from in coloring. Won't be returning..

Recommends

abc tiger

Joined 3 years ago

What a Great Feeling!. Long over due I got a real appt. at cloud 9 for a hair service and it was a big one. I got a "Keratin Complex" smoothing treatment. I know now how wonderful it feels to be a client at cloud 9. Leticia spent 2 hours on me and I must say I left feeling like quite the princess.

Recommends

laurenspalace

Joined 3 years ago

always impressed.. Cloud 9 Salon is an amazing place. The salon is beautiful and I have been going there for many years. My stylist's name is Nikki and she is so much fun! She always has new exciting ideas we can do to my hair.

Recommends

jill smith

Joined 4 years ago

Best salon. Had the best sevice there. People are all happy to help and want to service you. They took my look to a new level. Also I love the idea that they have a free standing building. Being there I also learned that they are heavey into charity thats a bonus I think!!!

Recommends

snoopy71

Joined 4 years ago

great atmosphere. I received an hour and a half massage by Jane. I left fealing very relaxed as well as unkinked. My job leaves me with a lot of tension in shoulders and neck and her massage was just what I needed...not too deep but yet effective and relaxing. Would definately recommend her.

Doesn't Recommend

lsavinon

Joined 5 years ago

Bad to worse. I have been going to cloud nine for years. I had gone because a friend suggested her stylist. At one point my friends hair was green tinged, but I failed to ask why. I brought pictures and had a long talk before I let Lacey touch my hair. I detailed my hair needs and coloring problems. She highlighed only the roots; this, of course, did not match the bottom. We spent a year fixing this slowly; it felt like strand by strand. Each visit was $130-$170. I finally went to another stylist. In the first visit she did everything Lacey said would take years. I stayed with this stylist even after she moved out of town, by flying out of DFW to get my hair done. This became so expansive I returned to Lacey. I waited three months before breaking down and going. I did the chat again, and the reminded her of our chat when she attenpted to only highlight the roots. She cut too much, then dried. Alas, my top did not match the middle or bottom again. I did this three more times; I know I am crazy, but the fear of the unknown kept me there. Each time she turned my hair yellow, once red and green. I am a natural blond going blonder. She insisted bleach was necessary; yet, my good stylist never used bleach. Here I am brown on bottom, zig zag in the middle, and canary yellow on top. I left a message for Lacey to get this fixed, and I left a number she did not have. She did not return the call. Later, she called that one number with a question about payment and claimed she had not heard the message. I'm done paying $165.00 for horrible hair. I'm too scared to let her near my head again. I now have to pay a color correctionist. The salon and Lacey are responsible for the cost of this. Don't go there.