1819 North Central Expressway, Richardson, TX | Directions 7508032.972628 -96.719742
Professional and Helpful – John Henegan was very helpful in getting me set up with my loan. He was very nice and professional. Shannon Owens was also very nice and helped me sign all of my paperwork. I have bought several cars through Ford and I am very pleased with my experience at North Central Ford and look forward to continuing my business here!
A pleasure to work with! – Sean Sachse was the best salesmen I have ever worked with at a dealership! He was truly a pleasure! Great experience!
Exemplary auto dealer – They have responsive sales personnel with good quality to create a friendly working relationship. Really appreciated their integrity and consideration of my time, as well as their knowledge of the vehicle specs. Excellent service.
Great to work with! – Kevin was great to work with. He worked hard to find the right vehicle for our family and kept us in the loop on the progress of getting the vehicle to Dallas during the whole process. Thank you for such great experience!
ALWAYS WONDERFUL! – It’s always a wonderful experience at North Central Ford. The treatment there is always superb! Knowledgeable about the vehicles, financing, incentives, and very straightforward. It was the best car buying experience I’ve had, bar none!
Wonderful experience! – This was my husband’s and my first car purchase, and we were dreading a long day of paperwork and sales jargon. But Sean completely surprised us! The weather was miserable, but he happily got us in the car to test drive, offered information when we didn’t know what questions to ask, and told us about his own Ford Focus. By the end of the morning, we drove off the lot, proud new owners of 2011 Focus! Thank you, North Central Ford! We plan to return very, very soon to replace another car!
Delighted! – Thank you to everyone at North Central Ford for all the positive feeling throughout the dealership, from reception area to finance to helping me into my vehicle at departure. Josh was very knowledgeable and did an excellent job! Thank you, guys!
Overall great experience. – Fantastic salesman… Allowing me to drive a Mustang sold the car! Enjoyed the whole experience!
Terrible Place to Try and Buy a Car - Buyer Beware – This dealership told us they could sell us the car we wanted. We made a deal with a 1500.00 trade in and $1500 down. We verabally agreed to this then the salesperson tried to get us to sign a statement saying we would pay a $3000 downpayment plus our trade in. when we noticed the added downpayment he tried to state that he had misunderstood us even though we had spent an hour discussing what we would pay. The salesman and financing dept would never tell us what interest rate we were looking at.
I called back the next day, spoke to a director of sales and told them we had gotten our own financing. We wanted the same price on the car and the same amount for our trade in. we discussed the financing and he stated that they would rather finance and that he didnt like the financing we had because they had to pay a fee to the financing company. The director told me he would call me back. he called me back hours later to tell me they no longer accepted that financing.
Unless you like to spend hours being lied to and treated badly, you might want to skip going here for your purchase.
Used car died less than 24 hours after purchase – I bought a Mercedes E320 from this dealership. I was driving from Dallas to Portland. The car died in the middle of no where. I had a to get a tow for 187 miles, repaired and had to stay in a hotel. I bought the car "as-is" for $5900 out the door. After all this crap I had to put another $1900 into it. They are only going to pay $600.
So unless you want to be lied to, you may not wanna think twice.
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