save

Classic Bmw

6800 Dallas Parkway, Plano, TX | Map it  

75024 32.954001 -96.732101

(214) 778-2600 | View Website

  • Hours

    Service M-F 7 - 7& Sat 8 - 5... Sales M-F 8:30 - 8 Sat 9 - 6
  • Share

Sign in to Write a Review

My Rating

Features

Categories:
Fuel Dealers, Automobile Manufacturers, Auto Body Paint & Repair, Wholesale Vehicles, New Car Dealers, Automotive Sales & Services

View More

Auto Part & Accessory Brands:
BMW
Payment Methods:
MasterCard, Cash, Discover, Visa, Check
Used Car Dealer Brands:
BMW
New Car Dealer Brands:
BMW

View Less

Reviews for Classic Bmw

OTTOV

Member since Aug, 2010 View Profile
1Review
5Photos
Joined 2 years ago
5.0
August 26, 2010

Lots has changed since moving to Plano. I encourage both previous and new customers to check out many of the differences from their old location. I think you will be pleased. A magnificient facility, easy to get to, plenty of space, more service bays, an amazing new and CPO inventory to choose from, terrific employees, and recently recognized as a Center of Excellence by BMWNA. Check them out I think you will be pleasantly surprised.

View More View Less
0

rfb0650

Member since Jan, 2007 View Profile
1Review
0Photos
Joined 5 years ago
1.0
January 11, 2007

Worst BMW Service I've Experienced. Their service is horrible. I took my 3 series there a month ago. First, they had a laundry list of problems that totalled over $5,000, though I took it in because it was stalling, which I only found out after calling the service advisor repeatedly. Somehow the radiator began leaking while it was there (it was fine when I took it in). Total repair bill was $2,500. I went to pick it up, and they couldn't find my key. I had to wait 45 minutes until they found them, though it was already over one hour since they'd informed me the car was ready. I drove it home (7 miles) garaged it for a month, then drove it to get gasoline one Sunday, and it would not start. Took it back to the shop, at 8:45 AM, and they insisted on giving me a rental, which took another 45 minutes and all they had was a 15 passenger van. Then by 4:00 PM I'd not heard from the service advisor, and called repeatedly asking for a manager. None were available, but the receptionist told me there was one service advisor she trusted--she would transfer me. But mine picked up and told me they discovered a new problem, and repair costs another $800. But they refused to credit me for the work they'd already done fixing the wrong thing. I had plan to buy a new 3 Series for delivery in Germany this summer, but I won't buy it from Classic. I've dealt with John Roberts in Austin (Very Good) and Peake BMW in New Orleans (Average) but I'll never go back to Classic in Richardson (soon to be in Plano).

View More View Less
0

Contributor

Member since Aug, 2003 View Profile
1k+Reviews
0Photos
Joined 9 years ago
January 19, 2006

Editorial Review by Citysearch Editors. Since 1971, this BMW dealership has sold new and pre-owned vehicles, plus offers service, financing and parts.

0

See more reviews for Classic Bmw