Joined 10 months ago
June 14, 2013
Hey thanks to all of you for the very
good experience in buying my 2012 Stratoliner Deluxe. Kudos to Kyle for the excellent customer service. I drove 250 miles from Houston to Dallas and was worth the trip!
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Joined 10 months ago
June 13, 2013
Thank you for putting the ride
together. Got some extra scenery thanks to the train, but what a gorgeous day and fantastic ryde! Thank you RMS!
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Joined 8 months ago
June 04, 2013
I bought a previously-owned 2001 Yamaha
Wolverine from Richardson Motorsports. I found it to be in excellent shape and it had been fully serviced. This was my first ATV, and I can say I am having a great time with it -and no problems- that's the important part. The salesman negotiated well and didn't pressure me. The financing was easy and the finance manager suggested how I could save money by choosing the right plan. The parts and service people gave me great technical and preventive maintenance advice, and when I needed some acessory parts fast, like a winch and mounting kit, the parts manager went out of his way to make some phone calls and get one of the items shipped UPS blue, even though the supplier of that particular part does not usually do that. The service manager went out of his way to explain some details I was confused about. The service technicians knew what they were doing and the shop was clean and well equipped
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Joined 11 months ago
May 21, 2013
I just wanted to let you know how
pleasant it has been to work with Gary in the service department. A few years ago, I purchased a used Seadoo GTI. I took it to a dealership in Sherman to have some service work performed on the unit. After three trips to that dealership for the same repair, I brought it to your dealership. Gary was able to locate the problem and fix relatively inexpensively while the other dealership had charged me over $500 at that point and had still not fixed the problem. That took place in 2000. I have been using your service department ever since. I am not mechanically inclined by nature but Gary always takes the time to explain to me the various alternatives to repair my units. He is always friendly and courteous and makes me feel as though I am his only customer. I hope that Richardson Motorsports recognizes what a valuable employee Gary is for your company. He is defintely someone that presents himself well and is a good face for your company. Thanks again to Gary for all his help in the past and in the future. Tom Breeding
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Joined 11 months ago
May 06, 2013
An outstanding bike - the 2008
FJR-1300A - from an simply outstanding dealer. Troy was very helpful and low pressure sales. RMS are first class. Parts folks were extremely helpful and knowledgeable - highly recommended. Thank you all for your help and support.
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Joined 1 year ago
April 26, 2013
On some of the Roadstar rider message
boards I visit, the other riders are always bashing their dealers. I've never had any reason to be unhappy at Richardson Motorsports. Even when I had the tranny recall done, the parts were ready when promised & the job completed when promised; the bike was perfect when I got it back--no nicks, scratches, etc. Today I had a new Metzler front tire installed & the whole thing was done in less than an hour while I waited. Gary, Bobby & the crew are first rate. I leave next week on a 900 mile trip with a buddy of mine who rides a Harley. I hope he can keep up & not break down!
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Joined 11 months ago
April 19, 2013
Fantastic service and motor sports!
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Joined 9 months ago
April 10, 2013
great customer service every time i am
here
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Joined 1 year ago
April 02, 2013
I PURCHASED A VSTAR 1100 FROM TROY AND
VOW TO NEVER SHOP ANYWHERE ELSE. HE WAS VERY PATIENT WITH ME AND MY DECISION. TROY PROVIDED ME WITH THE BEST OPTIONS THAT WERE WITHIN MY BUDGET.
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Joined 2 months ago
March 31, 2013
purchased 08 Road Star and paid cash,
the morning i broke my hand and never got to ride, over the 2 months had spoke to Christopher the finance mgr, took bike back for them to resale, after several days called why not on website told takes acouple of days and was being detailed, couple days pass and no bike on website. Headed to dealer wth my title and came in from the back and found my bike(which was suppose to be detailed and on the floor) was sitting outside dirty under a shed. walked into Christophers ofc and asked whats up and sd had a $500 deposit on my bike, asked to see and he dug thru a stack of folders and tore a cc receipt from a folder and sd was mine, thewhole time saying he'd repost..why if had deposit and never was posted.. asked to see the paperwork if deposit was on my bike and he refused..walked outback with the original salesman and looked at my bike and had never been cleaned...never on their website..never had deposit..Christopher is a DISHONEST BOY......spoke to the GM and sd would look into..came back the next day and asked for the keys and title back and went and rented a trailer to take bike home..I asked the GM what was the problem here and he sd "dont have time to talk to you and turnedhis bak on me and walked back in....Pd these guys $9,500.00 2 months earlier came back for them to sell my bike and totally disrespected me..Kyle the salesman was great, but the GM and Christopher..no class...Christopher CAN NOT be trusted...................filing w BBB, and every other passI can put review................
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