02/26/09

Great Place!

by SamW178

I have been eating at this place for 10 years and have always enjoyed it! The brisket and hot rolls is delicious and the staff is very friendly. I will say that the girls that pass the rolls have a tough time occasionally keeping up with the demand. The place is packed everytime I go. I have eaten at about a dozen Spring Creeks but the one in Richardson is by far the best.

• Pros: Great food and service!
• Cons: Frequently long lines

10/29/08

WORST SERVICE I HAVE EVER RECEIVED FROM A MANAGER!!!!!

by lhise01

My husband and I love BBQ and the two of us and his two kids had dinner at SPRING CREEK BARBECUE in RICHARDSON, TX. LOCATED AT 270 N. CENTRAL EXPRESSWAY. On October the 29TH of 2008 we received THE WORST SERVICE EVER! We stood in line for 30 minutes and usually have fresh bread served within a couple of minute after we have taken a seat. We all finished our meal before any bread was served and when it finally was served it was over cooked because the two girls who were supposed to be making the bread was too busy talking to one another than caring about the customers who were waiting on their fresh baked bread!!!.. My husband noticed another customer talking to the manager so he decided to say something as well and the manager told him that he needed to sit down and shut up and that he didn't need any bread very loudly across the room. I was about 20 feet across the room and I could clearly hear what he had said to my husband. I was very upset at what happened and I highly suggest that you do not dine at this restaurant!!!! THE SERVICE AND MANAGMENT IS THE WORST...

• Pros: NONE
• Cons: DON'T TRY TO SAY ANYTHING ABOUT THE SERVICE TO THE MANAGER!!!

12/18/07

Fool me once, shame on you. Fool me twice, shame on me.

by gfdenton

In its previous life, this restaurant was noted for its fine, hot, in-house baked rolls. Sadly, that is no longer the case.

In mid-November on a mid-week night, during the dinner hour, the gal at the oven never quite got around to bringing rolls to our table, or any other table for that matter.

Last night, a Monday night in mid-December, we gave them another chance: MISTAKE! Two girls at the oven and a manager type man, who was either distracted or distracting, provided one pass through the dining room after we had completed the meal. That was 35 to 40 minutes after we sat down.

To make matters worse, the rolls served with the meal were flat, cold and hard.

There are better places for barbecue in Richardson.